SUMMARY:
Our client in the Financial Services sector, is seeking to appoint a professional and experienced Front-of-House Coordinator to join their team based in Kloof, Durban.
POSITION INFO:
Requirements:
- Grade 12 or equivalent qualification is required.
- Relevant certificate or qualification in Office Administration, Business Administration, Reception or a related field would be advantageous.
- Previous experience in a reception, front-of-house, client-service or office administration role would be advantageous.
- Experience working in a professional services, financial services or similar corporate environment would be beneficial.
- Proficiency in Microsoft Outlook, Teams, Word and Excel.
- General experience using Microsoft 365 applications in a professional office environment.
- Comfortable working with electronic filing systems, shared calendars, meeting-room booking tools and digital communication platforms.
- Able to learn new systems and adapt to changing technology and business requirements.
- Confident using standard office equipment, including a switchboard or telephone system, printer, scanner and photocopier.
- Good data-capturing skills with a high level of accuracy and attention to detail.
- Professional, friendly communication and strong client-service skills.
- Well organised with excellent attention to detail.
- Able to manage multiple tasks and priorities efficiently.
- Reliable, proactive and able to work independently.
- Calm and composed under pressure.
- Team player with a helpful, service-oriented mindset.
- Quick to learn new systems and adaptable to changing technology and business requirements.
- Behave and communicate with professionalism in line with the company's values of Integrity, Respect, Ownership and Excellence in all interactions.
Responsibilities but not limited to: - Manage the reception area and serve as the first point of contact, ensuring all clients, visitors and callers receive a professional and welcoming experience.
- Coordinate client and visitor hospitality, meeting-room readiness, refreshments and related support to ensure meetings run smoothly and professionally.
- Provide reception-based administrative and operational support, including bookings, deliveries,
supplies, records and the escalation of facilities-related requirements. - Supports the administration, hospitality and practical coordination of company functions, conferences and internal events.
- Coordinates daily housekeeping requirements with the relevant team members, ensuring shared spaces are clean, stocked, safe and ready for use throughout the day and at the close of business.
- Contributes to the wider office environment by demonstrating company values, supporting
operational objectives and maintaining a consistent focus on service excellence.
Please note: If you do not receive a response within 2 weeks of submitting your application, please consider your application unsuccessful.
