Front Office and Spa Receptionist

SUMMARY:
We are seeking a well-presented, professional, and service-driven Receptionist to join our team at a prestigious 5-star boutique hotel. 

Key Responsibilities: 
Welcome and assist guests in a friendly and professional manner.
Manage check-ins and check-outs efficiently. Handle reservations, enquiries, and guest requests.
Maintain accurate guest records and billing.
Ensure exceptional guest service at all times.
Coordinate with housekeeping and other departments.

POSITION INFO:
Minimum Requirements: 
Previous experience in a luxury hotel or similar environment.
Strong communication and interpersonal skills.
Well-groomed with a professional appearance.
Ability to work shifts, including weekends and public holidays. Proficient in computer systems (hotel systems experience advantageous).
Strong attention to detail and problem-solving skills.
Preferred: Experience with hotel management systems (e.g., Opera). Hospitality qualification.