Freight Forwarder Operator

SUMMARY:
-

POSITION INFO:

Our client, a leader in the Logistics industry is seeking a Freight Forwarder Operator to join their team based in Durban 

MINIMUM REQUIREMENTS 

• Grade 12 
• Freight forwarding qualification
• Minimum 3 years relevant experience

MAIN JOB FUNCTIONS  

• Plan and coordinate the shipment of goods via air, sea, and road transport.
• Liaise with clients, shipping lines, airlines, and customs authorities to ensure smooth cargo movement.
• Prepare and verify shipping documentation, including bills of lading, commercial invoices, and customs declarations.
• Ensure compliance with international trade regulations, customs requirements, and Incoterms.
• Track and monitor shipments, providing clients with regular updates on cargo status.
• Negotiate freight rates and service contracts with carriers and suppliers.
• Handle cargo insurance and claims processing when necessary.
• Maintain accurate records of shipments, costs, and client communications.
• Resolve any transportation or customs-related issues that may arise.
• Provide excellent customer service, addressing client inquiries and concerns in a timely manner.