Fraud Detection Agent

Qualification/s Required:

• Matric
• Relevant diplomas, certificates or completed training courses in Fraud Risk Management

Experience Required:

• Good product knowledge of different banking products and services.
• At least 2 to 3 years working experience in the Fraud Risk environment, especially Call Centre and shifted environment.
• Good communication skills.
• Ability to work under pressure and complete assignments within deadlines.
• Ability to use initiative to solve problems and issues.
• Lateral thinking abilities.
• Team player
• Time Management
• Assertiveness skills
• Ability to be self-managed without being micromanaged
• Conflict management