Franchise Administrator

SUMMARY:
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POSITION INFO:

Our client, a marketing and design company in Paarl, is looking for a Franchise Administrator to join their creative team.

The successful candidate must be willing to grow with the company.

Responsibilities:

• To handle all enquiries relating to a new franchise.
• Assist with existing stores that sell and interact with the franchisees.
• Maintain sales and enquiry database.
• Maintain the application and approved database.
• Take minutes of meetings.
• Marketing of franchise opportunities.
• Advertising of all new company opportunities and re-sales.
• Liaise with Marketing Manager regarding updates required for company website.
• Liaise with web designers for the company and which franchise websites to update new developments on websites.
• Handle all enquiries and record all enquiries on database (spreadsheet).
• Capture and maintain all statistics on electronic and telephonic enquiries.
• Conduct research on competitors.
• Prepare applications from interested parties.
• Complete administration related to online assessment testing.
• Notify prospective franchisees of availability of stores for sale.
• Communicate and receive all necessary documentation regarding sale of stores.
• General liaison.
• Receive and forward all customer complaints received on e-mail to relevant person.

Requirements:

• A relevant Degree in Journalism, Communications, Marketing, or a related field.
• 2 or more years of franchise administration and social media experience.
• Excellent administration skills and administration experience.
• Very good computer skills in MS Excel, MS Outlook, MS PowerPoint, and MS Word.
• Excellent written and verbal communication skills.
• A good understanding of social media.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Ability to work in a fast-paced, high-pressure environment.

Area: Paarl area.

Starting date: As soon as possible.

Salary: R15 000 – R20 000 per month.

Please apply online if you meet the above-mentioned requirements.

Please consider your application as unsuccessful if you have not been contacted within 4 weeks.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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