Foods Department Manager

SUMMARY:

A leading FMCG retailer is seeking Foods Managers for the Pietermaritzburg area

POSITION INFO:

The suitable role requires the Foods Department Managers to provide exceptional customer service by ensuring a world class shopping experience for their customers as well strong FMCG technical knowledge

Duties (will include but not limited to):

Ensure sales in line with budgets

Maximise selling via selling space, displays, layouts, commercial sales plans, demos, etc.

Ensure customer shopping experience is in line with the agreed service levels

Manage operational standards and ensure that controls are adhered to for in-store shrinkage, waste and stock accuracy

Ensure timeous replenishment of stock

Implement and monitor all departmental activities

Manage accurate and timeous completion of daily Stores Foods processes

Conduct weekly risk documentation

People management - staffing, performance management, training and development, employee relations

Competencies:

Decisiveness

Action orientation

Team leadership

Building talent

Persuading and influencing

Presenting and communicating information

Planning and organizing

Attention to detail

Customer focus

Coping with pressures and setbacks

Merchant mind-set

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