The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!
WHY WORK FOR US?Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.
Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined action.
Description:The F&B Supervisor is responsible for supervising and coordinating the daily activities for the Restaurant, Bar/s, Room Service, Conferencing and Functions at the Hotel. The position is primarily concerned with two main functional activities: supervision and front of house. The F&B Supervisor is second-in-charge to the F&B Manager and takes charge and runs the F&B operations in the absence of the F&B Manager.
Requirements:
- Matric/Grade 12
- Diploma in F&B Management/Hotel Management
- Must have at least 4 years food and beverage service experience of which 2 years should be in a Supervisory/floor coordination role
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Customer service driven with outstanding communication and active listening skills
- Friendly, courteous and service-orientated
- Ability to work as part of a team, as well as independently (2IC to F&B Manager)
- Effective communication with members of staff as well as Guests of the Hotel
- Interpersonal skills
- Leadership skills
Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the Mbombela Area.
