Grade 12 & additional qualification advantageous
Ability to liaise confidently with clients telephonically in a fast-paced environment
Excellent attention to detail
Ability to build solid client relationships
Computer literate, word and excel plus PASTEL highly advantageous
Data capturing experience advantageous
Own reliable transport
Assisting customers with orders inbound and outgound
Receiving and actioning orders via email
Processing customer orders and back orders daily
Increasing customer spend by discussing specials and promoting new product lines.
Liaising with internal departments with queries on orders
Informing customers if they have ordered out of stock items by offering alternatives
Keeping customers updated if they are waiting for arrival of stock items
Keeping field sales team updated with any customer leads
Assisting with client enquiries or complaints
Assisting with any additional projects or requirements within the department.
Build new and maintain existing customer relations.