Fmcg sales order administrator

Location: Maitland, South Africa
Salary: 10000 Monthly
Recruiter: Time Personnel
Job Ref: CPT000574/Meg
Summary: Do you have FMCG experience working with online orders and dealing confidently with clients telephonically working with a large range of Food/Catering products? Excellent opportunity to join a fast-paced energetic team situated in the Maitland area to grow your skills!

 

 

Job Description

REQUIREMENTS:

Grade 12 & additional qualification advantageous

Ability to liaise confidently with clients telephonically in a fast-paced environment

Excellent attention to detail

Ability to build solid client relationships

Computer literate, word and excel plus PASTEL highly advantageous

Data capturing experience advantageous

Own reliable transport

 

DUTIES:

Assisting customers with orders inbound and outgound

Receiving and actioning orders via email

Processing customer orders and back orders daily

Increasing customer spend by discussing specials and promoting new product lines.

Liaising with internal departments with queries on orders

Informing customers if they have ordered out of stock items by offering alternatives

Keeping customers updated if they are waiting for arrival of stock items

Keeping field sales team updated with any customer leads

Assisting with client enquiries or complaints

Assisting with any additional projects or requirements within the department.

Build new and maintain existing customer relations.

 

 

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