Fleet Operations Supervisor

SUMMARY:
Join one of the largest Freight and Trucking companies in The Middle East. This is a great opportunity to run a business unit that operates across the Middle East from client interactions right through to fleet operation management

POSITION INFO:

Duties and Responsibilities:

1. Operations:

-Assist in daily route planning of fleet
-Creating pins on system for route.
-Noncompliance in route planning and whereabouts of vehicles.
-Assist with conducting daily checks and discussions with drivers on operating licenses
-Non reporting of damages or transgressions
-Noncompliance on telephonic declarations and routes
-Assist in planning driver rosters according to company policies and procedures
-Ensure all trucks are rostered daily and daily identification of truck whereabouts on the fleet list
-Ensure all administration remains up to date (fuel, reports)
-Daily checking and reporting on fuel consumption of trucks
-Ensure licences and COF are up to date on all vehicles and report to National Operations Manager
-Assist with investigating and reporting on all accidents/incidents and creating of C- numbers.
-Ensuring that all machinery / equipment is serviced within the allowed service intervals
-Send email to OPS room on a daily basis (ETA of Truck at the depot to submit Load documentation)
-Assist with driver declaration’s (AM and PM)
-Assist with checking of documents after loading (require photos)
-Photos of load strapped before and after from all drivers and implemented
-Assist with checking of documents after off-loading (require photos)
-Assist with following up with Debriefing depots that all documents were received
-Hourly WhatsApp feedback to clients on position of trucks and eta.
-Ensure exact address is obtained from relevant client for loading and off loading
-Send pins to drivers for loading and off loading
-Check on drivers to ensure they only stop at designated stops to sleep.
-Planning of a tripsheet for every driver that entail stops as well as filling up with diesel.
-Ensure all trucks are off the road between 23h00 and 04h00 and report on exceptions.
-To ensure that express loads eta are adhere to as requested by customer.
-Regular photo checks on condition of trucks
-Provide information updates by drivers to management
-Check pre-trip inspections daily and ensure all faults are reported
-Assisting with vehicle assessments
-Updating and maintaining company vehicle file with relevant information (i.e., services,repairs, costing etc.)

3. Technical and Procurement
-Ensure that logbooks are completed correctly by the drivers for timeous repairs by technical department
-Work closely with maintenance team to find ways to reduce downtime due to repairs
-Report any defects from vehicle inspection to National Operations Manager
-Ensure all damages are reported to National Operations Manager and technical department
-Non-compliance on reporting faults or damages
-Non-compliance in disciplining drivers

4. Customer Service
-Deal with customer inquiries courteously and efficiently
-Hourly WhatsApp feedback to customers on position of truck and eta
-Knowledge of services and/or operations
-Assist with addressing customer special needs
-Providing feedback to management
-Outstanding complaints and claims.

Requirements:

1. Formal education in Logitics/Transportation

2. Minimum of 4 years experience in managing fleet operations for land/trucking/fleets 

3. People managment experience 

4. Customer management experience. Must be robust and mature enough to handle demanding customers

5. Willing and able to relocate to Saudi Arabia immediately 

6. Valid passport 

NB! This job is now closed. You can apply for other jobs by uploading your CV.