Firmware Tester

SUMMARY:
Our client, an award-winning MedTech is looking for a Firmware Tester to join their team. 

POSITION INFO:
Job Purpose:
Ensure software compliance to required standards and specifications, as well as the quality, reliability, and efficiency of software applications, through manual testing processes. Where automated testing is feasible, assist with the implementation of automated testing tools, scripts and methodologies.

Minimum education (essential):
Qualification or certification in software testing

Minimum education (desirable):
Diploma/Degree in Software Related Area

Minimum applicable experience (years):
3 - 5 years

Required nature of experience:

• Testing across multiple platforms, including embedded firmware, mobile apps (iOS and Android), and Bluetooth-enabled medical devices
• Documentation and maintenance of software test artifacts
• Using testing methodologies and techniques
• Inspecting application logs and reporting errors to the development team
• Coding experience in any language, but preferably HTML, JavaScript, Kotlin or Swift
• Testing in an Agile environment - where Agile is the development methodology
• Inspecting hardware-software interactions, including audio routing, microphone/speaker responses, LED behavior, and connectivity performance.
• Comfortable with oscilloscopes, serial logs, and firmware flashing tools is a plus.

• Automated Test Tools and Platforms
• Software development life cycle (SDLC) and the software test life cycle (STLC).
• Collaborating with firmware engineers and hardware teams to isolate, reproduce, and troubleshoot issues on devices.
• Common software failures and faults
• JIRA agile processes
• Ensuring conformity of web design
• Smoke-, Functional-, Post deployment Testing
• Automation of Testing Processes
• Creating Test Cases
• Regression testing and completing test cycles

• Develop test designs, test processes, test cases, test data, test scenarios, test environment and prioritization of test activities at all stages of the development life cycle.
• Develop and execute firmsware testing plans, specific to the needs of each product or system, having analyzed the specific requirements for such a product or system.
• Document firmware testing plans and reports.
• Maintain documentation for testing.
• Review User Requirement Specifications before regression cycles can commence.

• Ensure that all work is tested, benchmarked and fulfills functional requirements before submitting for deployment.
• Prepare test environments, examples and instructions.
• Identify and facilitate issue resolution with functional and technical groups (including problem reproduction).
• Execute tests in a repeatable manner for verification when Firmware Component Changes are made.
• Document test results and communicate these back to the Team through verbal and written channels.
• Plan and Manage the complete test cycle of software development from requirements testing to user acceptance and release testing.
• Carry out regular integration and compatibility testing of software against different versions of both iOS and Android devices, different mobile device brands, screen sizes and browsers.
• Integration, functional and compatibility testing of hardware sets with firmware.
• Ensure testing is completed to ensure products conform to requirements and standards.

• Collection and documentation of testing requirements, development of user stories, test cases, time estimates and work plans.
• Assist in maintaining system and product change logs and release notes according to company standards.
• Manage, track and update tasks on Jira. 
• Create templates for testing documentation and use cases
• Keep testing documentation up to date and up to standard.
• Prepare reports, manuals and other documentation on the status, operation and testing of software.

• Provide timeous, efficient and effective feedback on task status to the team lead and team.
• Proactively keep all stakeholders updated on progress, risks and problems.
• Provide insight and feedback on queries regarding relevant projects and performance. 
• Prepare feedback and status reports for team meetings.

• Deliver high-quality products that meet specifications, user requirements, best practices, deadlines, and regulatory compliance (e.g., FDA, CE, ISO).
• Apply knowledge of the Quality Management System guidelines and its relevant processes to ensure quality and SOC2 compliance in medical device- and other software.
• Ensure all testing adheres to defined specifications.
• Contribute to safeguarding information and data in accordance with company policies.
• Keep all supporting documents up to date.