Fine-dining Restaurant Manager

SUMMARY:
Nestled in the heart of the renowned Stellenbosch wine valley, the estate combines world-class wines with a gastronomic experience that celebrates local flavours, culture, and history. Set on a historic wine farm with breathtaking views, our fine dining restaurant offers an exceptional culinary journey with a focus on seasonal, sustainable ingredients paired with our estate’s finest wines. We are seeking a dynamic and passionate Restaurant Manager to lead and elevate our dining experience to new heights.
 
Role Overview:
As the Fine Dining Restaurant Manager, you will be at the helm of our exceptional restaurant, ensuring that every guest enjoys a memorable and sophisticated dining experience. You will be responsible for overseeing all aspects of restaurant operations, including front-of-house, service, team management, and guest relations, all while maintaining the high standards of quality, hospitality, and professionalism that our guests expect.

POSITION INFO:
Requirements:

• Fine Dining Expertise: Proven experience in managing a fine dining restaurant, with a deep understanding of service excellence and luxury guest experiences.
• Silver Service Knowledge: Advanced knowledge and application of classical silver service techniques, ensuring consistency in guest experience.
• Wine & Beverage Expertise: Extensive wine knowledge (preferably WSET Level 2/3 or equivalent), with strong understanding of wine pairing, wine service, and cellar management. In-depth cocktail and mixology knowledge to complement the beverage offering.
• Leadership & Training: Strong interpersonal and coaching skills, with the ability to train, mentor, and upskill staff to consistently deliver elevated service standards.
• Guest Experience: Ability to anticipate and personalize guest needs, creating memorable dining moments while handling high-profile clientele with discretion and professionalism.
• Operational Excellence: Skilled in reservations management, table allocations, and pacing of service to enhance the overall dining flow.
• Attention to Detail: Keen eye for table presentation, mise en place, and ambiance (lighting, music, décor) in line with fine dining standards.
• Menu Knowledge: Comprehensive understanding of menu items, including ingredients, cooking techniques, and provenance, to confidently guide both staff and guests.
• Financial Acumen: Experience with budgeting, stock control, cost management, and achieving revenue targets while maintaining quality.
• Compliance & Standards: Strong knowledge of health, safety, and food hygiene regulations, with the ability to enforce fine dining etiquette and international service standards.
• Communication & Language: Excellent communication skills, with the ability to converse confidently with international guests. (Additional language skills a plus.)
• Flexibility & Professionalism: Calm under pressure, well-presented, and adaptable to the demands of a dynamic fine dining environment.