Fine Dining Restaurant Manager

SUMMARY:

Black Salt Restaurant is recruiting an experienced Fine Dining Restaurant Manager – based in Sandton.

POSITION INFO:

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.

Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined action.

Description:

The Restaurant Manager’s responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure an efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards

Responsibilities:

• To control and monitor the staffing levels on a daily basis.
• To oversee and control staff rostering, permanent and contract, to ensure adequate coverage according to the business levels.
• Ensure the highest level of customer satisfaction through regular monitoring of guest feedback, queries and complaints.
• To report all maintenance and repair problems that require attention to the relevant parties and to ensure the restaurant is always in optimum condition
• To participate in all daily 10, 20 and 30 day stock takes
• In liaison with the Executive Chef and General Manager, to ensure that the food and beverage costs are maintained.
• Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
• Adhere to revenue and cost budgets and plan operational resources accordingly in order to achieve required targets.
• Work with the Executive Chef on menu planning and pricing.
• Work with the General Manager and Sommeliers on creating appropriate wine and beverage lists.
• Take initiative to make suggestions to all food and beverage menus to keep them current and ever-changing
• Assist with restaurant reservations as and when required.
• Responsible for certain reporting deadlines, payroll & rosters.
• Monitor and control various operating equipment, standards and inventories.
• Monitor and control food and beverage costs and variances.
• Responsible for all daily/monthly department reporting
• Responsible for managing all operational equipment
• Assist in all F&B outlets on a regular basis as and when required.
• Monitor the revenue, daily number of covers and the average check of the outlet daily.
• Respond to guest complaints in a timely and professional/appropriate manner.
• Ensure compliance with the outlet SOP’s.
• Ensure all staff are trained on company SOP’s
• Have excellent communication with the kitchen team
• Anticipate guests’ needs, respond promptly, acknowledge all guests and resolve complaints, ensuring guest satisfaction
• Managing and ordering stock on a daily basis
• Ensuring FCS (Hygiene Standards) compliance for both Back of House and Front of House
• Take initiative in being creative in creating new concepts which will drive revenue for the Restaurant as well as create exposure for the restaurant
• Excellent time management skills
• Fully proficient in English – both written and spoken
• Immaculate appearance
• Operate POS (point of sale) and maintain security of the system.

Requirements:

• 3 – 5 Years Fine Dining Restaurant Management experience
• Practical fine dining experience
• Formal Hospitality and Wine qualification will be advantageous
• Excellent communication and organisational skills
• Ability to lead and manage a team of people effectively
• Guest and service orientated
• Resourceful and an exceptional eye for detail
• Valid driver’s licence and own vehicle
• Comply with all health and safety regulations

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the JHB Area.

NB! This job is now closed. You can apply for other jobs by uploading your CV.