Financial Advisor Assistant

 

Recruiter:

The Recruitment Council

Job Ref:

Financial Advisor As..

Date posted:

Monday, April 18, 2022

Location:

CapeTown, South Africa

Salary:

R180 000-R240 000


SUMMARY:
Financial Advisor Assistant

JOB DESCRIPTION:

Purpose of this role
To deliver exceptional administration support to Financial Advisers, in their goal to secure new clients and service an existing client base. To cultivate great client relationships and deliver great client service.

Education and Experience
  • Matric
  • Industry related qualification/certifications, i.e. COP, AUT, Wealth Management course (advantageous)
  • Computer literacy (Microsoft office  - outlook, word, excel, Internet)
  • Experience in the Financial Services industry (min 3 years)
  • Investment/Life product knowledge (essential)
  • Good understanding of the Financial Services industry – corporate and individual client
  • Financial Product knowledge
Knowledge and skills
  • Treating Customers Fairly - One of the six results or consequences that customers should experience when fair business practice is consistently in place according to the TCF framework mandated by the FSB.
  • Protection of Personal Information - Ensure that all you conduct yourself in a responsible manner when collecting, processing, storing and sharing another entity''s personal information.
  • AFFS Governance, risk & Compliance – Ensure that company policy is adhered to at all time.

  • Systems knowledge – Effective usage and application of computer applications (MS Office/ Word, Excel, CRM/Interface.

  • Product Knowledge - Industry knowledge.

     

Key performance areas

Financial – New Business and other financial transactions

  • Collections of funds,

  • FICA & FAIS Compliance checks, 

  • Screen all application and transactional forms, 

  • Screening of all other requirements relating to the financial transaction,

  • Submit financial transaction for processing,

  • Screening of confirmations of financial transactions.

Assisting the Financial advisor with maintaining the existing client base

  • Liaise with FA and client in order to obtain information needed for first meeting,

  • Prepare all documentation required and reports for this meeting,

  • Arrange client meetings,

  • Arrange client parking,

  • Arrange refreshment for clients.

Review Process

  • Prepare monthly in advance review list and discuss same with Consultant,

  • Set up review meeting with client and invite report writer on calendar,

  • Confirm review meeting with client one week before the date,

  • Ensure clients are fully FICA/FAIS compliant,

  • Scan copy of review report and minutes and attach to the system,

  • Give timeous feedback,

  • Follow up all action plans from meeting including instructions to the consultant,

  • All duties related to the client annual review meeting.

Attend to existing business queries

  • Update necessary systems,

  • Process any new business or request received from client meeting,

  • Keep client & FA informed of all progress made until finalised, 

  • Client handovers/recoding,

  • Attend to client queries,

  • Maintain orderly filing of hard copy document.

New Business prospect

  • Prepare new client folder

  • Prepare new business pack.

General

  • Faxing,

  • Photocopying,

  • Binding of reports,

  • Incoming calls, 

  • Filing,


 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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