Financial Advisor Assistant

 

Recruiter:

SD Consulting

Job Ref:

Insurance

Date posted:

Wednesday, February 3, 2021

Location:

Pretoria, South Africa

Salary:

350 000


SUMMARY:
Financial Advisor Assistant: Individual Consulting – Financial Planning and Consulting

POSITION INFO:

To deliver exceptional administration support to Financial Advisers, in their goal to secure new clients and service an existing client base. To cultivate great client relationships and deliver great client service.

Education and Experience

  • Matric
  • Industry related qualification/certifications, i.e. Wealth Management course (advantageous)
  • Computer literacy (Microsoft office  -  word, excel, Internet)
  • Experience in the Financial Services industry (min 3 years)
  • Investment/Life product knowledge (essential)
  • Good understanding of the Financial Services industry – corporate and individual client

Financial Product knowledge


Strategic Competencies 

Managing Relationships – Works to build and maintain warm, friendly and constructive relationships; is responsive to the needs, feelings and opinions of others.

Decision making – Must be able to come to a conclusion or decision, whether it be to further an investigation or for purposes of recommendation/ escalation to Admin Manager or Advisor.

Functional Competencies

Ability to plan and organize – Has to be able to prioritize and plan and yet be flexible and adaptable in revising plans and priorities on short notice in order to achieve the Advisor / Clients objectives.

Action Orientation – Initiates action to achieve objectives within set deadlines pro-actively takes responsibility for achieving work objectives and shows willingness to go the extra mile.


Key performance areas 

Financial – New Business and other financial transactions

  • Collections of funds,
  • FICA & FAIS/ Compliance checks,
  • FCC checks on documentation received
  • Screen all application and transactional forms,
  • Screening of all other requirements relating to the financial transaction,
  • Submit financial transaction for processing,
  • Screening of confirmations of financial transactions.

Review Process

  • Prepare monthly in advance review list and discuss same with Consultant,
  • Set up review meeting with client and invite report writer on calendar,(where applicable)
  • Confirm review meeting with client one week before the date,
  • Ensure clients are fully FICA/FAIS compliant,
  • Scan copy of review report and minutes and attach to the system,
  • Give timeous feedback, to Advisor and Client
  • Follow up all action plans from meeting including instructions to the Advisor,
  • All duties related to the client annual review meeting.

Attend to existing business queries

  • Update necessary systems,
  • Process any new business or request received from client meeting,
  • Keep client & FA informed of all progress made until finalised,
  • Client handovers/recoding,
  • Attend to client queries
  • Maintain orderly filing of hard copy document.

 



 

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