Field Technician

Recruiter:

Talented Recruitment

Job Ref:

DBN002110/TK

Date posted:

Monday, November 28, 2022

Location:

Johannesburg, South Africa

SUMMARY:
A leading digital concern requires a Field Technician to provide remote, as well as onsite support; maintain digital signage solutions and networks; complete agreed administrative tasks. Based in Midrand, JHB.

JOB DESCRIPTION:

Requirements:Â

Matric.
Minimum 3 yearsâ experience in Information Technology Industry.
Training in networking and relevant Information Technology qualification.

Skills and attributes:

Verbal and written communication skills
Background and experience in related field
Able to adapt to operational changes
Good time management skills
Customer Service orientated
Driverâs License
Ability to solve problems
Able to use initiative
IT and installation knowledge and experience

Duties and responsibilities:Â
Troubleshooting:

Identify and resolve site solution performance issues and faults.
Plan and design solutions for various faults across all networks.
Highlight fault trends per site.

Maintaining Assigned Venues:

Prioritise daily site visits according to Manage Engine tickets assigned by the Help Desk.
Ensure tickets assigned to you are accurate and that all fields are correctly populated.
Plan days and order stock in accordance with operational needs according to agreed SLA with clients.
Ensure that the correct tools and stock is taken to site to minimize time on site and maximise efficiency.
Ensure that entire solution is in good, working condition, wiring is tidy, screen placement is correct, work areas are clean, and the correct content is playing.

Admin & Stock management:

Ensure CMS venue detail is always accurate
Escalate and relay issues, irregularities, or unresolved issues to the Regional Manager.
Update MMS/CMS/ME comments and submit updated photographs.
Complete and submit digital sign off documentation before leaving site
Complete relevant virtual stock movements in or out of client virtual venue (stock tracking).
Handle stock cautiously and with care always, as well as report breakages or damages to the Regional Manager immediately.

Travelling:

Efficient travel and route planning to ensure mileage is kept to a minimum.
Log all mileage, time, work descriptions and solutions on Manage Engine, immediately, for each site visit.
Avoid all unnecessary visits to site, including site visits for reboots. Report any user error issues to site manager and Regional Manager.
Ensure that driverâs license and vehicle license are always valid.
Ensure that vehicle is always kept neat and tidy in order to maintain a healthy image of the company.
Comply with South African road and traffic regulations.
Avoid reckless and negligent driving and ensure safe transportation of stock.

Equipment Usage & Care:

Ensure tools are kept in working condition, including company issued cellular phone.
Attend to clients promptly, effectively, efficiently, and courteously.
Maintain excellent relationships with clients.
Always be well groomed, well-spoken, and friendly.

Adhoc:

Adhoc duties as requested by Head of Department or CEO.

Should you not receive a response within the next 2 weeks, please consider your application unsuccessful. Vacancies are advertised on our website, you wish to keep abreast with our active roles.
Â
IMPORTANT NOTICE
By applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer:
I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer âpersonal informationâ shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (âPOPIAâ).

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Field Technician
Location: Centurion
Salary:
Our client is looking for a field technician to join their dynamic team in Centurion.
14 days ago

Field Technician
Location: Randburg
Salary: R10 000 Monthly
Our client in the IT industry is seeking a reliable and experienced Traveling Service technician to join their skilled team in Randburg, Johannesburg. The ideal candidate will be comfortable with regular travel and have a strong background in technical support and on-site service delivery.
7 days ago

IT Field Technician (Vredenburg)
Location: Johannesburg
Salary: Tradelink Retail Systems
IT field technician (Vredenburg)
70 days ago

SENIOR FIELD SERVICE TECHNICIAN
Location: Johannesburg
Salary: CIRCA R840 000 – R960 000 CTC
‘ORIGINAL EQUIPMENT MANUFACTURER’
1 day ago

Field Service Technician
Location: Johannesburg
Salary: 20000 Monthly
The field Service technician is a key hands-on technical resource for delivering high-quality support to our customers in the field, ensuring the optimal performance of our valves. This position is responsible for the installation supervision, commissioning assistance, troubleshooting, repair, inspection, and training related to our range of valves, including control valves. The field Service Tech...
1 day ago

Field Service Technician
Location: Johannesburg
Salary: 16 000
Well established organisation is looking for a field Service technician with HVAC Precision Cooling technician with Air Conditioning Diploma or Trade Test Qualification
26 days ago

Refrigeration Cooling Technician - Zimbabwe
Location: Johannesburg
Salary: Market-Related
You will play a crucial role in engineering and implementing cold room and refrigeration systems for agri-businesses and food storage companies across Africa.
Today

Service and Maintenance Division Supervisor
Location: Kempton Park
Salary: R40 000 CTC
My client is seeking to a Service and Maintenance Division Supervisor who will be responsible for overseeing the day-to-day operations of the service and maintenance team. This role ensures the efficient planning, execution, and completion of service jobs and preventative maintenance activities. The supervisor ensures compliance with safety standards, quality requirements, and customer servi...
5 days ago

Laboratory Technician
Location: Johannesburg
Salary: Negotiable
An exciting opportunity has become available for a Laboratory technician to join a dynamic and specialised technical team.
5 days ago

Transport Refrigeration Technician
Location: Midrand
Salary: 300 000 Annually
A skilled Transport Refrigeration technician is wanted! Join a fast-moving team keeping refrigerated fleets running smoothly across South Africa, based in Midrand.
6 days ago

Field Technician

Similar jobs you might be interested in:

Create a free job alert for Field Technician in Johannesburg

Jobseekers

Recruiter

General