Field Service Technician

SUMMARY:
Hitachi Construction Machinery is a world leading manufacturer of construction and mining equipment with a strong focus on a consistent development to provide customers with the technology, products and services that generate new value. Its employees represent a group of trusted experts while keeping continued focus on innovation and growth.

Are you an independent achiever focused on performance that is looking to join a multi-cultural, collaborative and an innovative working environment? If so, then we are looking for you!

POSITION INFO:
Purpose
Perform maintenance and repairs on earthmoving equipment as per client and company request.
Minimum Qualifications
Certificate: Diesel Mechanic OR Certificate: Earthmoving Equipment Mechanic
Minimum Experience
Mining equipment or mining industry: 5 years

Roles and Responsibilities include inter alia:
Maintenance and Repair
Fault finding; Conduct advanced hydraulic fault finding.
Support Service
Provide technical support and advice to clients; Provide assistance to Mechanics; Assist with compilation of parts list.
Mechanical duties
Inspect and repair machines and components according to Hitachi standards and procedures and within agreed timeframe; conduct necessary fault finding to identify the problem and take necessary corrective action.
Engineering processes
Process completed according to acceptable engineering processes; Inspect final product to ensure correlation with standards and procedures.
Customer relations
Develop and maintain sound relations with customers; Resolve customer queries timely and accurately.
Quality Assurance: Conduct evaluation on processes to ensure quality assurance and implement remedial actions if and where necessary to address non-conformance.
Health and Safety
Adhere to all applicable safety, health and environmental practices and procedures to ensure compliance at all times; Address all unsafe practices/ potential hazardous situations, rectify and report to relevant stakeholder; Promote safety culture and awareness amongst fellow employees on ongoing basis; Ensure vehicle meet required safety standards; Equipment is maintained at all times and defects reported to relevant manager.
Good Housekeeping
Ensure workshop is clean at all times; Ensure all equipment and tools are cleaned after use and stored; Maintain field service vehicles at all times according to standards and procedures.
People management
Conduct on the job training and development of sub-ordinates. Customer service and effective communication with professional conduct when liaising with customers.

Driving Licenses
Code B; Motor vehicle license
Production Licenses
Haul Truck; Excavator; Front End Loader;
System Skills
Microsoft Office; Global E

All applicants are thanked for their interest in the position. Employment Equity requirements will be taken into consideration.

NB! This job is now closed. You can apply for other jobs by uploading your CV.