Field Service Technician

SUMMARY:
A Mining equipment manufacturing company is looking for a Field Service Technician responsible for maintenance and electrical challenges in the field of items produced or serviced by the company.

POSITION INFO:

• Install, repair, assemble and service underground mining equipment and components of electrical systems to ensure that the overall electrical system of the vehicles comply and are wired as per the Company’s specifications in accordance with the relevant quality standards.
• Installation and fault finding on mine machines.
• Repair and replace defective wiring in ignition systems and safety control systems using hand tools.
• By reading technical drawings, develop equipment systems as well as electrical trouble shooting and problemsolving solutions.
• Maintenance of electrical devices on Mine Machines.
• Maintain, repair, service, and report on all site capital equipment both on surface and underground as per your Line Manager’s instructions and requirements.
• Render technical assistance on all equipment as required by your Line Manager.
• All maintenance, service and repairs must be carried out/completed to an agreed company specification.
• Complete daily and weekly reports audits for all machines on site and ensure that a quotation on the Customers requirements is drawn up and forward timeously to the Customer.  Quotations must be followed up to ensure that a purchase order is placed by the customer.
• Field Service Technicians to update Technical Supervisors/Trainers on a daily basis on all completed breakdowns and requirements to complete the breakdown; repair or maintenance on site and to inform the Line Manager before leaving the site.
• Immediately report any abuse/negligence by the operators on any of the equipment listing the relevant details to the Supervisor and Line Manager in control of the operation and to the site supervisor.
• To at all times carry the correct/relevant equipment/tools to carry out the required site work, service, and repairs.
• Report to the client before leaving site by means of a neat, complete, and detailed service report.  This report is also evidence of work done at site and hours worked.  This report must be signed off by a senior supervisor on site on a daily basis and at all times kept current and up to date.
• It is the duty of the Field Service Technician to ensure that he has a security-, medical- and induction clearance prior to visiting a site to carry out any works order/instruction by his Line Manager.
• The Field Service Technician must ensure that he is available on his cell phone 24/7 with a voice mail facility.  Problems with the cell phone must be reported immediately to the Line Manager and it is the Field Service Technician’s responsibility to advice the Line Manager with an alternative contact number.

Responsibilities AND Accountabilities

• Ensure that equipment is serviced and maintained to high standard.
• Assist client to have equipment ready with high availability and utilization.
• Advise any line manager if there are any suggestions to improve equipment and performance thereof.
• Constantly promote and encourage client to use only OEM spares.
• Monitor and report to line manager any activity from our competitors

MINIMUM REQUIREMENTS:

• Technical background with 3 years’ experience as a Field Service Technician.
• Experience in underground mining Industry equipment.

Only candidates who meet the outlined requirements and have the relevant experience should apply for this position.

If you have not had any response in two (2) weeks, please consider your application unsuccessful.  Your CV will be kept on file for any further suitable positions.

NB! This job is now closed. You can apply for other jobs by uploading your CV.