SUMMARY:
New role is available for a Field Service Technician for our client in the Engineering Industry, based in Midrand JHB.
POSITION INFO:
We are seeking a skilled, self-motivated Field Service Technician to provide technical support to clients, carry out repairs, and commission equipment. The successful candidate will play a key role in ensuring compliance, maintaining accurate records, and supporting both internal teams and customers on-site and remotely.
Key Duties & Responsibilities
- Compile written reports for clients, including detailed record-keeping of repairs and returns
- Prepare, submit, and maintain records of warranty claims
- Provide telephonic and on-site technical support to customers
- Offer technical support to the internal sales team
- Ensure compliance with ISO requirements
- Commission equipment and systems
- Evaluate and troubleshoot problems related to specific applications where equipment is used
- Attend to equipment breakdowns efficiently and professionally
- Travel as required, including after-hours work and cross-border support
- Assist with spare stock control and warehousing activities
- Support customer quotations when required
- Perform ad hoc duties as assigned by management
Requirements
- Qualified Electrician or Technician with an N3 Certificate or National Diploma in Electrical Engineering
- Practical experience in Control Systems, with exposure to Electronics and/or Pneumatics
- Minimum of 3 years’ hands-on experience in Control Systems
- Valid Driver’s Licence
Contract Type
- Contract position with the opportunity to transition to permanent employment