Field Service Engineer

Recruiter:

HR Genie

Job Ref:

Field Service Engine

Date posted:

Tuesday, November 28, 2023

Location:

Paarl, South Africa

Salary:

Market related

SUMMARY:
Our client is looking for a dedicated and experienced Field Service Engineer to join their team. As

POSITION INFO:

Our client is looking for a dedicated and experienced Field Service Engineer to join their team. As a Field Service Engineer, you will play a crucial role in ensuring the smooth operation and maintenance of our client's equipment and systems at customer sites. You will be responsible for diagnosing and resolving technical issues, performing preventive maintenance, and providing excellent customer service.

Responsibilities:

Respond to service calls and travel to customer locations to diagnose and repair equipment malfunctions promptly.
Perform scheduled maintenance activities to ensure equipment reliability and minimize downtime.
Provide technical assistance to customers over the phone or in person, guiding them through troubleshooting steps and resolving issues.
Maintain accurate records of service calls, repairs, and equipment maintenance. Generate service reports and document findings.
Assist with the installation and commissioning of new equipment at customer sites.
Train customers and end-users on the proper operation and maintenance of equipment.
Manage and maintain an inventory of spare parts, tools, and equipment necessary for service and repairs.
Adhere to all safety protocols and guidelines, ensuring a safe working environment for yourself and others.
Build and maintain positive relationships with customers, addressing their concerns and ensuring their satisfaction with the service provided.

Key Skills:

Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills for interacting with customers and documenting service activities.
Have good organisational skills.
Computer literacy specific to Google, Workspace and MS Office.
Ability to work independently and as part of a team when needed.
Willingness to travel to customer sites as required.
Commitment to safety and adherence to safety protocols.
Strong customer service orientation and the ability to build and maintain positive customer relationships.
Proficiency in managing spare parts, tools, and equipment inventory efficiently.

Qualifications:

BSc or BTech Chemical or Mechanical Engineering Qualification or equivalent.
Minimum 3 years’ experience in sales environment.
Minimum 3 years Water treatment experience.
Valid Driver’s License.
Ability to manage and develop business activity, both within the sales and customer environment.
Sound understanding of fundamental contractual issues, with business and commercial skills.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Field Service Engineer
Location: Cape Town
Salary:
About the roleOur client, a specialist in combustion technology, is seeking a technically competent Combustion engineer to join its field services team. You’ll be responsible for the installation, commissioning, servicing, fault-finding and repair of combustion systems at client sites, including boilers, burners, fuel trains, control systems and auxiliary equipment. You’ll work indepen...
5 days ago

Field Service Engineer
Location: Tokai
Salary:
field service engineerCape Town | Market RelatedÂ We are recruiting a technically strong field service engineer to join a specialist field-services and combustion-engineering team.This is a hands-on technical role focused on the installation, commissioning, servicing, fault-finding and repair of industrial combustion systems across client sites. The position involves work on combustion boilers, bu...
12 days ago

Field Service Engineer
Location: Cape Town
Salary:
We are seeking a technical engineer to join our team, focusing on Power Distribution and quality.
54 days ago

Mechanical Engineer/Field Service - Cape Town
Location: Capetown
Salary: Market-related
We are seeking a technically skilled and self-motivated service engineer to handle the installation, commissioning, servicing, and fault-finding of industrial combustion systems across client sites.
9 days ago

Field Service Technician
Location: Paarl
Salary:
Are you a trade-tested Millwright who enjoys combining technical expertise with customer interaction? This role offers an exciting opportunity to work on specialised production machinery, where you will be responsible for commissioning, servicing, maintaining, and supporting equipment at customer sites while ensuring a high level of technical support and customer satisfaction.
1 day ago

Senior Field Service Technician - Cape Town
Location: Cape Town
Salary: Monthly
Our client in the Industrial and Manufacturing services industry is seeking to employ an experienced Senior field service Technician to join their dynamic team based in Brackenfell, Cape Town.This opportunity is ideally suited to technically skilled individuals with strong electrical, mechanical, and field service experience who are passionate about delivering high-quality installations, maintenan...
3 days ago

Field Service Technician (Millwright) - Cape Town
Location: Cape Town
Salary: Monthly
Our client in the FMCG is seeking to employ a field service Technician to join their team based in Cape Town.Exciting Opportunity:Join a dynamic and forward-thinking team where your skills will make an immediate impact and your career can thrive.
4 days ago

SENIOR FIELD SERVICE TECHNICIAN
Location: Brackenfell
Salary:
SENIOR field service TECHNICIAN â INDUSTRIAL DOORS & AUTOMATIONLocation: Brackenfell, Cape Town, Western CapeSalary: Market Related â Negotiable Depending on ExperienceAre you the technician everyone calls when nobody else can fix the problem?We're looking for a highly capable, hands-on Senior field service Technician who knows their way around electrical systems, mechanical equipment, fault-f...
8 days ago

Field Service Technician (Transport Refrigeration)
Location: Cape Town
Salary:
We are seeking a skilled and customer-focused field service Technician to join a dynamic service team. The successful candidate will be responsible for diagnosing, repairing, servicing, and maintaining transport refrigeration equipment on customer sites and within the workshop environment.This role is ideal for a hands-on technician with strong fault-finding abilities, refrigeration expertise, and...
19 days ago

Field Service Millwright
Location: Cape Town
Salary: 240 000 Annually
Are you a trade-tested Millwright who enjoys being on the road, solving technical challenges, and working directly with clients? This opportunity is ideal for a hands-on artisan with strong boiler experience who thrives in a field service environment. You will be responsible for installations, commissioning, fault-finding, and maintenance activities at customer sites while ensuring equipment opera...
19 days ago

Field Service Engineer

Similar jobs you might be interested in:

Jobseekers

Recruiter

General