Field Service Engineer

Recruiter:

HR Genie

Job Ref:

Field Service Engine

Date posted:

Tuesday, November 28, 2023

Location:

Paarl, South Africa

Salary:

Market related

SUMMARY:
Our client is looking for a dedicated and experienced Field Service Engineer to join their team. As

POSITION INFO:

Our client is looking for a dedicated and experienced Field Service Engineer to join their team. As a Field Service Engineer, you will play a crucial role in ensuring the smooth operation and maintenance of our client's equipment and systems at customer sites. You will be responsible for diagnosing and resolving technical issues, performing preventive maintenance, and providing excellent customer service.

Responsibilities:

Respond to service calls and travel to customer locations to diagnose and repair equipment malfunctions promptly.
Perform scheduled maintenance activities to ensure equipment reliability and minimize downtime.
Provide technical assistance to customers over the phone or in person, guiding them through troubleshooting steps and resolving issues.
Maintain accurate records of service calls, repairs, and equipment maintenance. Generate service reports and document findings.
Assist with the installation and commissioning of new equipment at customer sites.
Train customers and end-users on the proper operation and maintenance of equipment.
Manage and maintain an inventory of spare parts, tools, and equipment necessary for service and repairs.
Adhere to all safety protocols and guidelines, ensuring a safe working environment for yourself and others.
Build and maintain positive relationships with customers, addressing their concerns and ensuring their satisfaction with the service provided.

Key Skills:

Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills for interacting with customers and documenting service activities.
Have good organisational skills.
Computer literacy specific to Google, Workspace and MS Office.
Ability to work independently and as part of a team when needed.
Willingness to travel to customer sites as required.
Commitment to safety and adherence to safety protocols.
Strong customer service orientation and the ability to build and maintain positive customer relationships.
Proficiency in managing spare parts, tools, and equipment inventory efficiently.

Qualifications:

BSc or BTech Chemical or Mechanical Engineering Qualification or equivalent.
Minimum 3 years’ experience in sales environment.
Minimum 3 years Water treatment experience.
Valid Driver’s License.
Ability to manage and develop business activity, both within the sales and customer environment.
Sound understanding of fundamental contractual issues, with business and commercial skills.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Field Service Engineer
Location: Cape Town
Salary:
We are seeking a technical engineer to join our team, focusing on Power Distribution and quality.
18 days ago

Field Service Technician / Earthmoving Mechanic
Location: Cape Town
Salary: 30 000 Monthly
A well-established company in Cape Town seeking an experienced field service Technician / Earthmoving Mechanic to join their team.
2 days ago

Junior Field Service Technician
Location: Somerset West
Salary:
Based in Somerset West, our client is seeking a Junior field service Technician who will be responsible for conducting quotations, repairs, and preventative maintenance on equipment both in-house and on-site at client premises. This role demands high standards of customer service, technical diagnostics, and field travel across Cape Town and regional hubs.
7 days ago

Senior Field Service Technician - Cape Town
Location: Cape Town
Salary: Monthly
Our client in the Industrial and Manufacturing services industry is seeking to employ an experienced Senior field service Technician to join their dynamic team based in Brackenfell, Cape Town.This opportunity is ideally suited to technically skilled individuals with strong electrical, mechanical, and field service experience who are passionate about delivering high-quality installations, maintenan...
24 days ago

Head of IT (IT Director)
Location: Cape Town
Salary: Monthly
Are you a strategic technology leader with a passion for driving IT transformation, cybersecurity, governance, and enterprise operations? This is a unique executive opportunity to lead enterprise-wide ICT and cybersecurity functions while shaping the future technology strategy of a highly dynamic and mission-driven organisation.
Today

Pre-Sales Engineer (Technical) (Telecommunications)(Cape Town)
Location: Cape Town
Salary:
Pre-Sales engineer Location: Cape Town, Western Cape Our client is looking for a Pre-Sales engineer who will be responsible for providing technical expertise and solution design across their networking, surveillance, wireless and smart technology product portfolio. Working closely with the Sales team, distributors, resellers, installers, WISPs, SIs (System Integrators) and end-user...
2 days ago

Server Engineer
Location: Cape Town
Salary: Market related
Server engineer Negotiable Salary Cape Town
4 days ago

Data Engineer (FMCG / Food / Retail industry experience)
Location: Bellville
Salary:
The Data engineer is responsible for designing, developing, maintaining and improving the organisation's data infrastructure and data pipelines to ensure that accurate, reliable and accessible data is available for reporting, analytics and business decision-making.The role supports the Business Transformation function by integrating data from multiple operational systems and creating scalable, aut...
8 days ago

Software Developer C#.NET
Location: Somerset West
Salary:
11 days ago

Line 1 Systems Engineer – On-site - CPT
Location: Cape Town
Salary:
15 days ago

Field Service Engineer

Similar jobs you might be interested in:

Jobseekers

Recruiter

General