SUMMARY:
A leading fashion retailer is seeking dynamic and customer-focused Fashion, Beauty, and Homeware Departmental Managers for the North-West region. This exciting opportunity is ideal for individuals with a passion for delivering exceptional customer service, ensuring a world-class shopping experience, and driving operational excellence. The ideal candidates will play a key role in enhancing customer satisfaction, supporting store performance, and upholding the brand’s reputation for quality and style
POSITION INFO:
- Ensure departmental sales in line with budgets
- Maximize selling via selling space, displays, layouts, commercial sales plans, demos, etc.
- Drive stock availability and ensure Clothing and Home stock inventory processes are implemented in allocated area.
- Ensure shop keeping disciplines are continuously in place in allocated department.
- This includes: ticketing; adjacencies; rack alignment; hangers; hygiene and cleanliness; replenishment; sample trolley; merchandising principles; stockroom disciplines; product quality; proportionality; availability.
- Ensure the delivery of a consistent customer shopping experience in line with the agreed service levels.
- Maximize promotional and special events sales
- Conduct weekly risk documentation.
- Ensure timeous replenishment of stock
- Implement and monitor all departmental activities
- People management - staffing, performance management, training and development, employee relations
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