Facilities Technical Manager

SUMMARY:
Join a fast-growing gelato brand and keep a dynamic retail network running smoothly

POSITION INFO:

• • Facilities Technical Manager
    Join a fast-growing gelato brand and keep a dynamic retail network running smoothly
    Cape Town | R25 000 to R35 000 per month CTC | 8am to 5pm + on-call/standby

    About Our Client
    Our client is an expanding gelato business with multiple high-traffic retail stores across Cape Town. Known for quality, innovation, and a vibrant brand experience, they are scaling rapidly and need strong technical support to keep operations seamless. The company values hands-on problem solvers who take pride in maintaining safe, efficient, and well-run stores.

    The Role: Facilities Technical Manager
    This role exists to ensure all stores operate safely, efficiently, and without disruption. You will oversee technical maintenance, refrigeration systems, electrical compliance, and store upgrades across a growing retail network. With a mix of hands-on repair work and contractor management, you''ll play a critical role in reducing downtime, extending equipment life, and supporting the brand''s continued expansion.

    Key Responsibilities

    • Bring 3 to 5 years of hands-on maintenance experience across electrical, plumbing, carpentry, and general repairs

    • Conduct routine inspections across all stores to identify faults, risks, and maintenance needs

    • Perform repairs directly, including glazing, lighting, signage, and general handyman tasks

    • Maintain, troubleshoot, and repair commercial refrigeration units used for gelato production and storage

    • Manage preventative maintenance schedules for all temperature-controlled equipment

    • Handle electrical repairs, replacements, and installations within the scope of a wireman''s license

    • Manage external refrigeration specialists and electricians for larger technical projects

    • Oversee store upgrade projects, fit-outs, and refurbishments

    • Source, vet, and manage contractors and service providers

    • Maintain asset records, warranties, service logs, and inventory of tools and supplies

    • Work closely with store managers and the business owner to resolve daily operational issues

    About You

    • 3 to 5 years of experience in facilities, technical maintenance, or a similar hands-on role

    • Valid South African driver''s license

    • Wireman''s license or registered electrical qualification

    • Practical experience working with commercial refrigeration systems

    • Strong organisational skills and the ability to manage multiple sites and priorities

    • Able to work independently and make sound decisions under pressure

    • Experience in retail, hospitality, or food production environments (advantage)

    • Exposure to store openings, fit-outs, or contractor management (advantage)

    • Proactive, solutions-driven, reliable, and highly organised

    • Strong communication and interpersonal skills, with a calm approach during urgent breakdowns