SUMMARY:
Our client in Parow is seeking an experienced Internal Sales Representative to join their team. The ideal candidate will have a minimum of 2-3 years of experience in internal sales, preferably in a B2B environment, with a background in industrial fabric distribution or a similar industry being highly beneficial. The role requires strong communication, interpersonal, and problem-solving skills, as well as proficiency in Microsoft Office Suite and CRM software. The successful candidate will be detail-oriented, able to multitask under pressure, and maintain a customer-focused, positive attitude. A self-motivated, goal-oriented team player with a proactive and adaptable approach is essential for this position.
POSITION INFO:
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Sales
BASIC SALARY : Market related
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
- Matric
- Minimum of 2-3 years of experience in internal sales, preferably in a B2B environment, with experience in industrial fabric distribution or a similar industry being highly beneficial
- Excellent communication, interpersonal, and problem-solving skills, with strong conflict resolution abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software, with a high level of accuracy and attention to detail
- Ability to multitask and work under pressure in a fast-paced environment while maintaining a customer-focused mindset and positive attitude
- Self-motivated, goal-oriented, proactive, and adaptable to change
- Team player with a collaborative approach
DUTIES: Customer Service:- Build and maintain strong relationships with customers, ensuring their needs are met effectively.
- Handle customer inquiries via phone, email, and in-person, providing prompt and accurate information.
- Resolve customer complaints and issues in a professional and timely manner.
Sales Support:- Process customer orders accurately and efficiently using the company’s order management system.
- Assist in preparing quotes, sales proposals, and product recommendations.
- Maintain and update customer records in the CRM system.
Order Management:- Monitor order status and ensure timely delivery to customers.
- Coordinate with warehouse and logistics teams to ensure smooth operations.
- Track inventory levels and inform customers of availability.
Team Collaboration:- Work closely with the sales and marketing teams to achieve company sales goals.
- Provide insights and feedback to improve processes and customer experiences.
Administrative Duties:- Prepare sales reports and provide regular updates to management.
HOURS:- Monday to Thursday: 8:30 – 17:00
- Friday: 8:30 – 16:00
Should you meet all the requirements, apply on our website at
