The Job Description of the FTTH SALES SPECIALIST you will be interviewed for and based on which your competencies and experience were evaluated is as below.
A brief overview of the position/responsibilities of the Job is:
Scope:
- Sales of Fibre (to The Home to new and existing private individuals) will primarily comprise your existing contacts and network as well as canvassing for new business.
- Forecasting and pipeline management.
- Be accountable for your forecasts / appointments / leads / prospects.
- Meet targets for New Customer Meetings and new business growth (minimum 4 new connections per day).
- Meet targets for generating own leads and setting up appointments.
Responsibilities:
- The FTTH SALES SPECIALIST will be responsible for prospecting for new Private Clients to meet new Business targets (hunter role).
- Developing and maintaining a consistent pipeline of sales of Fibre to private homeowners and individuals.
- Build Pipeline with cover.
- Keeping abreast on the Company’s Telecom Fibre Product Suite. (Training on this as well as internal tools and procedures will be provided).
- Lead generation and follow up on all requests for quotes and solutions, actively pursuing lead generation activities.
- Managing opportunities on the lead management system and CRM.
- Completing all administrative tasks.
- Achieve net churn of targets.
- Prioritizing deals to maintain target.
- Minimum sales of 4 new links per day.
- Establish, maintain, expand and take ownership of Customer relationships.
Characteristics:
- 2 years of external sales experience in direct sales with a proven track record of success. Fibre to home sales experience is advantageous and field sales are essential as is a good understanding of Internet Technology.
- Strong communication, negotiating, and influence skills.
- Experience in external sales, cold calling, and generating own leads.
- Proficient with MS Office and Sales CRM Solutions.
- Ability to work individually as a motivated self-starter.
- Customer-orientated and service drove.
- Sound business sense.
- Proven ability to sell either Fibre to the home or sales directly to individuals and generate own leads / a track record in exceeding targets.
- Excellent command of the English language with strong interpersonal skills.
- Self-motivated, success-driven and innovative and above all a hard worker.
- Systematic, persistent, and efficient when managing own time.
- Professional.
- Well presented.
- Hunter mentality – know how to create opportunities, close transactional details.