SUMMARY:
A small and intimate Safari Lodge is looking for a FOH/DUTY MANAGER to join their team.
POSITION INFO:
This is a live-in role with benefits, ideally suited to someone who can take initiative and work independently, while providing strong support and relief to the Assistant Manager.
Core Criteria:
- Previous work experience in a similar role
- Experienced using MS Office (excel knowledge is a must)
- Must have a valid drivers license
- Valid first aid certification is preferred
- Must be well organised, take initiative and be able to work under pressure
- Great communication skills, both verbal and written
Core Responsibilities:
- Manage daily administrative duties, including statistics, weekly ordering, stock sheets and stock counts, petty cash, and guest checkout invoicing
- Assist with guest meal service by supporting the Front of House team, including meal setup and service, ensuring smooth and efficient operations
- Handle guest check-ins and arrivals, ensuring a warm and professional welcome
- Conduct room checks prior to guest arrivals to ensure standards are met
- Oversee Housekeeping and Food & Beverage teams, ensuring consistent service and operational efficiency
- Plan daily menus in collaboration with Chefs, accommodating dietary requirements and ensuring menu variety with no repetition
- Source new goods and supplies for lodge operations
- Implement and enforce new operational protocols introduced internally
- Receive supplier deliveries and accurately capture stock on the system
- Oversee general maintenance and ensure overall cleanliness of the lodge and guest rooms
On Offer:
- Live-in with accommodation
- Meals while on duty
- Variety of groceries supplied for while off shift
- Compulsory provident fund
- Gratuities
This is a live-in position.
