SUMMARY:
NEW VACANCY !!! 
Our Client in the Automotive industry has a new vacancy for a F&I and Dealer Support Administrator based in Isando

POSITION INFO:

Position Purpose

Key Responsibilities

1. Deal Processing & Administration

• Prepare, capture, and submit vehicle finance and insurance applications to banks and financial institutions.
• Ensure completeness and accuracy of all supporting documentation (ID, proof of income, proof of address, contracts, disclosures, etc.).
• Track application status and follow up on approvals, conditions, payouts, and outstanding requirements.
• Liaise with banks, insurers, and service providers to resolve deal queries and discrepancies.
• Communicate with customers regarding outstanding documentation or approval conditions.
• Provide regular status updates to sales consultants and management.
• Maintain accurate deal trackers and pipeline reports.
• Provide daily and weekly reporting on:
  
  • Pending applications
  • Approved but not taken-up deals
  • Declined or cancelled deals
• Support resolution of customer queries post-delivery.

2. Floor Plan Administration

• Administer all floor plan accounts with financial institutions and associated financiers.
• Reconcile physical vehicle stock to system stock and financier reports.
• Investigate and resolve discrepancies between dealer records, financier records, and physical inventory.
• Match vehicle invoices to floor plan drawdowns.
• Ensure all financed vehicles are accurately recorded by VIN, engine number, model, cost price, and funding source.
• Ensure sold units are settled and cleared with financiers within agreed timeframes.

3. Reconciliations & Financial Control

• Monitor bank payouts and ensure timely receipt of funds.
• Reconcile approved finance amounts to vehicle invoices and sales contracts.
• Identify and resolve payout shortfalls, delays, or processing errors.
• Perform daily, weekly, and monthly reconciliations of:
  
  • Floor plan statements vs. DMS stock reports
  • Vehicle sales vs. floor plan settlements
  • Interest charges vs. contractual rates
• Identify and prevent:
  
  • Double funding
  • Unfunded vehicles
  • Late settlements
  • Interest leakage
• Prepare monthly reconciliation and control reports for management and finance.

4. Compliance & Risk Management

• Ensure compliance with all applicable legislation and regulatory requirements, including:
  
  • Consumer protection legislation
  • Credit and finance regulations
  • Insurance and disclosure requirements
• Ensure compliance with:
  
  • Floor plan financing agreements
  • Stocking and funding requirements
  • Internal control policies
  • Audit and regulatory standards
• Ensure all mandatory disclosures, needs analyses, and compliance checklists are completed.
• Perform quality checks on deal files prior to delivery and audit review.
• Maintain accurate and secure record-keeping practices.
• Prepare documentation and provide support for internal and external audits.
• Ensure complete and accurate documentation for all funded vehicles.

5. Interest & Cost Management

• Monitor floor plan interest charges and associated fees.
• Calculate and validate interest accruals.
• Identify opportunities to reduce interest exposure through early settlements or stock optimization.

Minimum Requirements

• Matric (Grade 12)
• Degree, Diploma, or Certificate in Finance, Business, Accounting, or Administration (advantageous)
• 2–4 years’ experience in F&I support, automotive dealership administration, or banking operations
• Knowledge of vehicle finance, insurance products, and regulatory requirements
• Valid Code 8 driver’s license
• Proficient in English (written and verbal)

Personal Attributes

• Excellent organisational and time management skills
• High attention to detail and accuracy
• Reliable and accountable
• Strong team player
• Confident and proactive approach with the ability to anticipate issues
• Strong administrative and reporting skills