F&I Manager

SUMMARY:
Pre-Owned F&I Manager – Centurion
Automotive Dealership | Permanent

The Pre-Owned F&I Manager will be responsible for managing all finance and insurance functions within the pre-owned vehicle department, ensuring compliance, profitability, and an exceptional customer experience. The role requires strong deal-structuring ability, regulatory knowledge, and effective collaboration with the sales team.

POSITION INFO:
Key Responsibilities

• Manage end-to-end finance and insurance processes for pre-owned vehicle sales
• Structure finance deals and submit applications to banking institutions
• Sell value-added products including warranties, maintenance plans, insurance, and shortfall cover
• Ensure full compliance with FAIS, FICA, NCA, and dealership internal policies
• Maintain strong working relationships with banks, insurers, and service providers
• Accurately prepare and submit all documentation within required timelines
• Support and guide sales executives to improve finance penetration and deal conversion
• Consistently achieve departmental targets and profitability objectives
• Handle customer queries professionally and resolve issues efficiently
• Maintain high CSI standards and uphold dealership brand values

• Matric (Grade 12)
• Accredited F&I qualification (RE1 and FAIS compliant – essential)
• Minimum 3–5 years’ experience as an F&I Manager within a motor dealership
• Proven experience specifically within pre-owned vehicle sales
•  Strong understanding of vehicle finance, insurance products, and compliance requirements
• Valid driver’s license

• Strong negotiation and closing skills
• High attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to perform under pressure in a target-driven environment
• Customer-focused with a professional approach
• Strong administrative and organisational ability