External Sales Representative - Pinetown -Durban

SUMMARY:
Achieving sales targets by maintaining and growing customer base, advising and recommending products and / or spares, following up on leads, orders placed and delivery commitments to ensure customer satisfaction in line with service level requirements.

POSITION INFO:

External Sales Representative - Pinetown -Durban

Achieving sales targets by maintaining and growing customer base, advising and recommending products and / or spares, following up on leads, orders placed and delivery commitments to ensure customer satisfaction in line with service level requirements.

• Planning and scheduling appointments with existing and potential customers;
• Ensuring preparation for appointments by compiling relevant information including brochures, pump information and / or pricing;
• Conducting appointments including site inspection where relevant;
• Building customer relationships and improving the company’s reputation by meeting commitments, keeping promises and ensuring customer satisfaction;
• Recommending product solutions and obtaining pricing from internal sales team;
• Liaising with external suppliers for relevant pricing where required;
• Researching current projects and identifying potential customers to generate sales leads;
• Liaising with internal sales team for pricing and delivery information;
• Monitoring sales to ensure targets are met;
• Following up on all orders on a weekly basis;
• Ensuring all sales information is captured on the CRM;
• Updating sales target board on a weekly basis;
• Following up on outstanding payments with customers;
• Working with internal teams to determine delivery, procurement and assembly of products to meet customer requirements;
• Liaising with relevant departments to solve queries and resolve problems;
• Undertaking research on product developments and ensuring up-to-date knowledge on industry developments
• Updating and maintaining customer database with relevant information on CRM system;
• Attending sales meetings and providing input as and when required;
• Collaborating with external suppliers or project teams to provide a full-service solution to clients;
• Sourcing alternate pumps and spares where required;
• Building customer relationships though targeted client entertainment and public relations activities, including delivering invitations, following up on attendance etc.
• Clear and Concise Communication
• Being solution-minded
• Adhering to Quality standards
• Having a “can-do attitude”
• Being growth orientated
• Having passion for the job and the company
• Being respectful toward other employees and clients
• Maintaining ethical standards
• Building trust and keeping promises
• Focusing on client satisfaction
• Team player
• Flexibility and a willingness to help;
• Emotional stability and self-control;
• Friendly, helpful and presentable;
• Being focused and minimizing distractions

• Own Transport – Essential
• Clear Credit & Criminal History – As per the client’s requirements

Salary – Negotiable depending on experience

Please forward CV + Salary Expectancy + Recent Photograph to Noelle on <--------Please upload your CV here-------- OR Marlene on <--------Please upload your CV here--------

NB! This job is now closed. You can apply for other jobs by uploading your CV.