Exports Administrator

Duties and Responsibilities:

• Assistant to Team Leader, External Export Sales in all matters to export duties.
• Supporting Key Account Managers with sales enquires, freight & production lead ETC.
• Remain up-to date on all export procedures & regulations ETC.
• Provide product specific based on enquires if required.
• Prepare quotations based on recommendations &/0r enquires from Distributors & COD customers.
• Capture new orders on JDE.
• Co-ordinate with the production & warehouse teams to ensure orders are on track & packing and dispatch details are correct.
• Co-ordinate pre-shipment inspections for specific countries where applicable.
• Arrange container bookings and packing lists for sea freight orders.
• Arrange collection of airfreight orders.
• Produce commercial export documents, including SADC & Certificates of origin as required.
• Ensure that payments are made in advance for COD customer before processing new orders.
• Provide ‘Bill of Landing’ (ETC) to distributors/customers.
• Handle stock returns according to the company policy and arrange credit notes when approved.
• Handle all freight invoices and other miscellaneous invoices related to shipment & forward to the accounts department for payment.
• Open customer files, specific to each order and ensure that all proof of export documents (ETC) is received before closing file for submission to SARS if required.