Export Administrator

SUMMARY:
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POSITION INFO:

Purpose of role:

Performs all Export related administration, as per ruling SLA’s with all Market sectors and Governing bodies.

Duties include:

Shipping Operations and Administration

• Aligns agreements and improvement projects with Planning and Logistics plan and strategy, budget and applicable legislation.
• Plans and organises with Transporters and Shipping service providers, the resources (vehicles and containers) required to load and ship product.
• Plans loads towards maximising the optimal utilisation of capacity of containers.
• Plan all shipments in accordance with customer requirements (booking of containers, loading, forwarding, etc.).
• Manage the process of invoicing as well as preparation of all documentation for products shipped.
• Execute all export related administration as per governing rules and regulations and legislation, applicable to various Incoterms, Customers and Countries shipped to.
• Daily capturing and processing of data, as well as assistance in any administrative matters when needed.
• Issue reports pertaining to Customer Order status.

Compliance

• Operates within controls and procedures to ensure the integrity
• Identifies and monitors risks within own department and area of responsibility.
• Assists in the maintenance of a risk register, report discrepancies or areas of concern to management.
• Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful and irregular expenditure.
• Update and maintain SOP’s.

Customer service management

• Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.
• Represents company in meetings with relevant stakeholders.
• Identifies and solves problems creatively whilst demonstrating a high level of integrity
• Reports to Management on internal stakeholder related matters.
• Maintains relationships in accordance with policies, procedures and legal, as well as stakeholder management system requirements.
• Attends to queries from customers on delivery, packaging, shipping, documentation, of finished product.

Cost and financial control

• Contributes to the budget preparation process.
• Promote and communicate the effective, efficient, economical, and transparent use of financial and other resources.
• Ensure overtime remains within budgetary, levels and limits of authority.
• Approve purchases in line with company authorization levels.

Minimum Requirements

• Grade 12 Certificate; Post Matric qualification relating to this field. Preference is a Diploma in Logistics- or Warehouse Management or a Bachelor’s Degree in Logistics- or Warehouse Management or related fields (NQF 7)-Advantageous
• Up to 5 years’ experience in Shipping and Logistics in the Manufacturing environment of which 3 years should be related to Exporting of products specific.
• Proven disciplined administrative abilities.
• SAP, ERP Systems and job-specific software systems
• Knowledge of relevant Business Processes
• Knowledge of relevant Production and Logistics Processes and Practices

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