Enterprise Infrastructure Team Lead

SUMMARY:
Become an Enterprise Infrastructure Team Lead in a large retail environment!

POSITION INFO:

Enterprise Infrastructure Team Lead

Permanent

Cape Town

Purpose of the Job:

The Team Lead will be responsible for managing the Central Network Operations, implementing change management, and ongoing maintenance of parts of the networking infrastructure for the WAN and LAN of the Companies global, geographically diverse network and site presence.

An in-depth understanding of high availability, disaster recovery, multi-site architecture, data centre and distribution centre design, load-balance and traffic management technology is necessary. The individual should be able to define strategy, system requirements, and architecture by working with server, storage, network, database, application architecture, and other teams as applicable.

Hands-on experience in designing multi-site architecture and large data centre solutions is preferred. Strong leadership and communication skills are essential. The role requires the ability to provide strategic and architectural guidelines as it relates to general networking.

Job Objectives:

• Supervise and manage a team of skilled individuals who look after all central network services.
• Responsible for periodically organizing and driving the evaluation of the architecture and the plan for future enhancements of the network central operations environment.
• Responsible for overseeing the continuous review of outages, incidents, and procedures to increase performance, reliability, and redundancy through automation and proactive measures, including reports and reporting tools for central network service performance.
• Responsible for taking a lead role in overseeing active projects including but not limited to developing plans and schedules, interfacing with vendors, training personnel, the acquisition of hardware/software, and team management.
• Own and deliver large-scale projects across multiple geographic regions.
• Work closely with the various regional operations teams to ensure that the networking environment is actively monitored, and any issues are addressed as quickly as possible.
• Assist in providing advance technical support and technical troubleshooting, including providing proper escalation to corporate personnel.
• Assist with budget forecasting, financial forecasts relating to Central Operations. Manage Billings and invoices.
• Stay current with innovative solutions, work closely with Vendors to build technology refresh roadmaps to support client’s needs.

Requirements:

• Grade 12
• CCNP (essential)
• CCDP (preferred but not required)
• 10 years + overall experience
• Experience leading others
• Experience working with technical trends to assess the future direction of technology (essential)
• Experience in taking a lead role in overseeing projects, developing plans and schedules, interfacing with vendors, training personnel, the acquisition of hardware/software and team management
• Project Management skills

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