Employee Benefits Team Leader Durban

SUMMARY:
Employee Benefits Team Leader

POSITION INFO:

Our client, a dynamic Financial Services Provider seeks to employ an Employee Benefits Team Leader for their Durban Office

Position :Team Leader
Reporting to : Divisional Head

Job Purpose: Manage a full portfolio for a fund/s in order to meet the Service Provider Agreement SPA’s. Assist with the management of business processes by solving day-to-day problems; checking, and verifying data and action the first authorisation of payments for claims as required
KPAs / Key outputs
ï‚· Process monthly contribution updates for specific funds
ï‚· Section 13A – Identify all participating employers with outstanding payments and /or schedules liaise with Fund accounts and notify the Fund monitoring person
ï‚· Effect investment Switches
ï‚· Maintain updated filing
ï‚· Process all Termination and Retirement claims
ï‚· Process all Death and Funeral claims
ï‚· Process Unclaimed Benefits
ï‚· Process group/individual transfers in accordance with Section 14.
ï‚· Process Divorce Settlement claims
ï‚· Process Agterskort and Surplus claims
ï‚· Action the first authorisation of payments for claims
ï‚· Prepare Benefit Statements
ï‚· Prepare administration reports
ï‚· Attend to customer queries
ï‚· Proactively identify opportunities for new business within the Fund
ï‚· Prepare and compile Year-end working papers
ï‚· Process all claims and contribution updates as per Company processes and procedures
ï‚· Follow admin standards as per client SPA
Qualifications and Experience
ï‚· Matric and/or equivalent qualification, Certificate of Proficiency in Retirement funds (COP)
ï‚· 3 years’ experience in similar or work related position with good knowledge of Employee Benefits
ï‚· Computer literacy – Advanced Office
ï‚· Good understanding of Administration systems (Everest will be advantage)
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Skills & Behavioural attributes
ï‚· Attention to detail and high level of accuracy
ï‚· Ability to work under pressure
ï‚· Self-starter & excellent organising skills
ï‚· Good verbal, written and communications skills
ï‚· Committed and reliable with integrity
ï‚· Telephone etiquette and client liaison
Short listed applicants will be called for interviews and be assessed for competency.

EB Admin background essential

NB! This job is now closed. You can apply for other jobs by uploading your CV.