Employee Benefit Administrator

Employee Benefits 

• Provide administrative support to the Employee Benefits Consultants, Managers and Directors as  and when requested
• Keep written record of all communication with client and interaction i.e. meetings, telephone conversations, etc.
• Attend regular meetings with (1) operations manager to discuss workflow and problem areas and (2) Administrators/service providers regarding the status of funds
• Prepare New Business Introductory Packs and Proposals
• Conduct Investigation on behalf of Employee Benefits Specialists
• Liaise internally and externally regarding the setting up of meetings
• Ensure data/contributions/premiums are received timeously by administrator/insurer
• Negotiate with insurers/service providers to obtain competitive rates on:  Group Life Schemes, Permanent Health Insurance Schemes, Funeral Schemes, Investment Consulting Services, Fidelity Guarantee Insurance, any other products
• Drive company and divisional sales strategy
• Compile fee notes for finance to send to clients/funds, where necessary
• Assist and reply timeously to clients with written and verbal interaction
• Adhere to all aspects of the Consultant’s Best Practice guide
• Prepare agendas for Employer Management Committee meetings and other ad-hoc meetings as required, attend, take accurate minutes and ensure distribution to all participants
• Monitor action items from Employer Management Committee meeting minutes and all other documentation to ensure deadline compliance
• Procure Fidelity Guarantee Insurance for Employer Management Committees, where necessary
• Follow up on medical requirements for member and underwriting decisions
• Request asset information from asset consultants/managers for insertion in Employer Management Committee packs
• Compile, collate, copy and bind Employer Management Committee meeting packs and distribute to clients before the meeting
• Work together with management on ad hoc projects to further business development i.e. presentations, functions etc.
• Take ownership for driving own career development