Educational Support Officer

 

Recruiter:

Mindmatch Consulting

Job Ref:

395038368

Date posted:

Thursday, June 23, 2022

Location:

Cape Town, South Africa


SUMMARY:
-

JOB DESCRIPTION:

To provide administrative support in delivering the education programme making sure that processes and solutions are working as intended; and that members and the broader stakeholder community receive a professional experience in doing so.

Responsibilities

  • Coordinate and secure dates across a broad range of stakeholders to deliver the education programme also considering both internal and external limitations.
  • Responsible for student communication of key dates and details as it relates to the delivery of the education programme.
  • Responsible for the efficient registration of students to the support initiatives such as Tuition Courses, Counselling and other academy events.
  • Arrange the necessary logistics for the execution of the education support initiatives.
  • Provide administrative support to education honoraria in delivering the education programme to the student community.
  • Ensure that the honoraria and external suppliers are paid accurately and timeously for the services they render and that this is in line with the approved budget.
  • Ensure that all education records are updated to correctly reflect the academic progress of the students.
  • Provide input to system specifications to automate and improve processes and perform user testing to ensure that changes and new systems functionality is implemented as planned.
  • Manage enquiries as it relates to the education programme with a good understanding of the programme to field the first line of support queries.

Qualifications

  • Post matric qualification in administration or a similar field of study
  • Minimum of three years experience within an institutional education environment
  • Sound understanding of institutional education policies, practices and processes
  • Demonstrable experience of improving processes also leveraging technology
  • Experience in providing administrative services at a high level
  • Experience in project managing will be advantageous
  • Proficient in Microsoft Office [Word and Excel]

 

 

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