E-commerce & Digital Content Coordinator

Recruiter:

The Good Human (Pty)Ltd

Job Ref:

1907550647

Date posted:

Thursday, October 16, 2025

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

The E-commerce & Digital Content Coordinator will oversee the day-to-day management of the brands’ online stores and customer communications. This role ensures smooth online operations, consistent product presentation, engaging newsletters, and alignment between in-store and online activity.

The ideal candidate is detail-oriented, proactive, and experienced in e-commerce coordination or content management, with a strong understanding of online retail workflows.

Key Responsibilities

Website Management

Upload and update product listings, imagery, descriptions, and pricing.
Maintain daily accuracy of product availability and stock levels.
Conduct daily site checks to ensure correct functionality, pricing, and visuals.
Manage new collection and product launch updates.
Regularly refresh and improve the site’s layout, visuals, and overall user experience.

Email & Customer Community

Plan, design, and distribute weekly newsletters to subscribers and customers.
Manage the email database and ensure customer information is current and segmented appropriately.
Develop engaging email campaigns for new ranges, in-store promotions, and exclusive offers.
Maintain brand consistency across all written and visual content.

Coordination & Reporting

Liaise with external social media agencies to align online content with marketing activity.
Collaborate with retail teams in Sandton and Cape Town to ensure stock and promotional accuracy.
Generate weekly and monthly reports on online performance, sales, and engagement metrics.

Requirements

Qualifications & Experience

3–5 years’ experience in e-commerce coordination, online merchandising, or digital content management.
Experience with Shopify, WooCommerce, or similar e-commerce platforms.
Competency in email marketing platforms such as Mailchimp or Klaviyo.
Basic image editing and layout skills (Canva, Photoshop, or similar).
Strong understanding of e-commerce workflows and stock coordination.

Skills & Attributes

High attention to detail and accuracy.
Organised, deadline-driven, and proactive in problem-solving.
Strong written communication and visual presentation skills.
Collaborative team player with excellent coordination ability.
Interest in fashion, retail, and brand development.

Similar jobs you might be interested in:

eCommerce Channel Coordinator/Specialist
Location: Cape Town
Salary: Monthly
Our client, an established and growing importer of quality home and lifestyle products, seeks to employ a vibrant, creative and proactive ecommerce coordinator/Specialist to join their progressive and expanding professional team. Please note that this role is focused on securing two ecommerce specialists, who will focus on the growth and development of their own ecommerce platform, as well as...
2 days ago

Performance Marketing Manager
Location: Capetown
Salary: Market-Related
We''re on the search for a talented Performance Marketing Manager to join our digital Agency.
51 days ago

Growth Marketing Manager
Location: Capetown
Salary: tbc
Join a fast-scaling fintech organisation on a mission to democratize access to financial advice and solutions across Africa. This leading fintech org is building a next-generation digital ecosystem and looking for a Growth Marketing Manager who can drive measurable, full-funnel growth.
Today

Senior Program Manager: Digital / Design
Location: Capetown
Salary: tbc
This is a strategic and delivery-focused role where you’ll oversee a dynamic UX/UI portfolio within a fast-paced, innovation-driven environment. You’ll work at the intersection of Product, Design, Tech, and Data, driving collaboration, cohesion, and continuous improvement across digital initiatives.
Today

Field Sales Agent (Lead Generation)
Location: Capetown
Salary: Market-related
Join a fast-paced, high-energy team driving sales growth in the field.
Today

E-commerce & Digital Content Coordinator
Location: Cape Town
Salary:
Today

Graphic Designer â Milnerton
Location: Milnerton
Salary:
Do you create eye-catching visuals for digital and print platforms? Our client in Milnerton is looking for a Graphic Designer to produce on-brand designs that grab attention across online advertising and printed materials for expos and events. Stay ahead of design trends and the latest tools to ensure the brand remains fresh, relevant and impactful.
1 day ago

Junior Social Media Manager
Location: Capetown
Salary: Market-Related
As a Junior Social Media Manager, you''ll be at the heart of the company''s digital storytelling creating, managing, and sharing engaging content across multiple social platforms.
1 day ago

Marketing Manager
Location: Cape Town
Salary: 1100000 Annually
FMCG giant is looking for a Marketing Manager to lead in developing and executing strategic marketing initiatives that will drive brand awareness, customer engagement and business growth. This is an opportunity to make a measurable impact across digital, retail and creative platforms within a fast-paced FMCG environment
2 days ago

Social Media Marketing & Design Co-ordinator
Location: Cape Town
Salary: 18000 Monthly
A well-known bakery and cafe chain is seeking a creative and results-driven SOCIAL MEDIA MARKETING AND DESIGN CO-ORDINATOR to join their team.
2 days ago

E-commerce & Digital Content Coordinator

Similar jobs you might be interested in:

Jobseekers

Recruiter

General