E-Commerce Manager

SUMMARY:
Our client in the international e-commerce retail industry is seeking an experienced E-commerce Manager to join their team based in Green Point, Cape Town.
This is a permanent, office-based position where the successful candidate will take full ownership of the end-to-end e-commerce operation, driving online revenue growth, conversion optimisation and overall digital trading performance.

POSITION INFO:

Location:

Requirements:

• Minimum 5+ years’ experience in an e-commerce, digital trading or online retail management role
• Proven track record of driving online revenue growth and improving conversion rates
• Strong commercial acumen with experience managing e-commerce P&L
• Hands-on experience with e-commerce platforms and CMS systems (Shopify Plus advantageous)
• Solid understanding of digital marketing channels (SEO, paid media, email marketing, affiliates)
• Experience with conversion rate optimisation (CRO), AOV growth and customer lifetime value strategies
• Strong analytical skills with the ability to interpret data and performance metrics
• Experience managing or leading a team
• Experience with international or multi-currency e-commerce sites (advantageous)
• Knowledge of CRM, personalisation and marketing automation tools (advantageous)

Key Responsibilities:

• Own and manage the e-commerce P&L, revenue targets and digital trading calendar
• Drive revenue growth through optimisation of conversion rate, AOV and customer lifetime value
• Plan and execute promotional campaigns, product launches and seasonal trading strategies
• Manage day-to-day website performance on Shopify Plus
• Oversee site merchandising, content management, navigation and onsite search optimisation
• Monitor competitor activity, pricing strategies and market trends
• Analyse performance data to continuously test, learn and optimise digital performance
• Ensure marketing initiatives align with commercial objectives and ROI targets
• Present performance reports and insights to senior stakeholders
• Lead, manage and develop a team of 8
• Work cross-functionally with marketing, finance and customer service teams
• Manage external agencies and technology partners

How to apply:

1. Follow the link to our jobseeker’s page - for the job title E-Commerce Manager
2. Click apply to submit your CV.