E-Commerce Coordinator (fashion)

SUMMARY:
An exciting opportunity for an E-Commerce Coordinator to join a diversified, multinational consumer brand business whose Apparel Division includes a number of well-known aspirational footwear and apparel brands. Epping, Cape Town.

POSITION INFO:

E-COMMERCE COORDINATOR

Reporting to the E-Commerce Lead, the E-Commerce Coordinator is responsible for the back-end execution of the strategic e-commerce plan.

Essential Duties and Responsibilities

• Effective stock management:
• Ensure on time in full on all stock allocations to online within one week of SO being created. End to end stock management from creation of SO to GRV.
• Daily online stock control ensuring no out of stocks and timeous replenishment (1 week).
• Raise back orders on unfulfilled stock, adhere to booking dates and ensure timeous delivery of stock to supplier warehouse.
• Ensure 100% stock accuracy between IQ and Zando and resolve issues within a week and escalate any issues to the Senior Ecommerce Coordinator.
• When new drop launches, check that all styles are live on the website on time in full when campaign launches.
• Daily Website maintenance:
• Checking the homepage- that all products and banners pull through to their correct landing pages.
• Checking that all categories have the correct product mapped to them.
• Ensuring that all images and product data is displayed properly on the Product landing and product display page according to brand specifications.
• Checking that changes requested have been implemented.
• Support the Senior E-Commerce Coordinator in collaboration with Brand to ensure timeous launch of online product and online exclusives.
• Assist with the data entry and checking of all product details in the system.
• Daily website audits and general housekeeping in line with ecommerce best practice.
• Product data enrichment:
• Compile all provided enriched data on a template that has been provided and is used for import by agency.
• When new drop launches, check that all styles are live on the website.
• Track all orders and liaise with warehouse to ensure the availability of the products.
• Provide feedback to planners if products are incorrectly ranged.
• Mapping of Products to Online Hierarchy.
• Reporting:
• Reporting to business on a daily/weekly/monthly basis as required.

Education & Experience Requirements

• Essential: Relevant tertiary qualification in Commerce, Digital Marketing, Brand Management.
• Essential: 3 years experience in a similar role.
• Essential: Experience in a Fashion or Retail environment.

Core Competencies 

• Ownership - The team member assumes responsibility for his/her own job, tasks, and actions.
• Commitment - Working with urgency and focus to be successful in achieving individual and company goals. Always looks after the best interest of the team and the company.
• Drive & Energy - Being proactive and always ensuring that everything is achieved in the most productive way with a sense of purpose.
• Delivery - At all times the team member acts with integrity, providing quality service, being reliable and responsible. Taking time out to understand client, customer, and business needs. Always meeting and exceeding expectations.
• Communication - Encouraging a culture of understanding, honesty and transparency by sharing relevant information with fellow colleagues and departments in a timeous and effective manner.
• Quality - Produces work of a high standard that is complete, accurate and in the correct format; checks the accuracy of own work; identifies and corrects errors.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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