Duty Manager Hotel and Spa

Recruiter:

Khula Placements

Job Ref:

Date posted:

Tuesday, February 18, 2025

Location:

CapeTown, South Africa

Salary:

240000

SUMMARY:
Exclusive wine estate seeks Duty Manager

POSITION INFO:

Front Office Duty Manager – 5-Star Luxury Hotel

R20000 ctc

Are you a hospitality professional with a passion for delivering exceptional guest experiences? We are seeking a Front Office Duty Manager to join our prestigious 5-star hotel. If you thrive in a dynamic environment and are committed to excellence, this is the perfect opportunity for you!

Key Responsibilities:

Ensure a seamless guest journey, from arrival to departure.
Engage with guests, addressing feedback and resolving concerns.
Monitor guest satisfaction and implement improvements.
Lead and uphold high standards across all guest-facing teams.
Enforce a zero-tolerance disciplinary code, ensuring professionalism.
Collaborate closely with Finance and Reservations teams.
Schedule and conduct training to enhance service delivery.
Communicate occupancy changes and room moves to relevant departments.
Conduct regular training on updated SOPs.
Oversee PIT check procedures to guarantee top-tier service.
Manage monthly reconciliation of Front Office external supplier accounts.
Oversee O-status and Management Accounts.
Optimize resource management and minimize waste in the Front Office.
Manage Front Office floats, including reception and forex.
Ensure compliance with Health & Safety standards.

Requirements:

Matric + Tertiary qualification in Hospitality or Hotel Management
Valid Driver’s License
Willingness to work shifts, including night shifts
Minimum 3 years experience as a Duty Manager or Assistant Hotel Manager
Previous 5-star hotel experience essential
Strong computer skills (Protel & MS Office proficiency)
Attention to detail & results-driven mindset
Innovative thinker with a passion for service excellence
Team player with strong leadership skills
Personal & professional integrity of the highest standard
Certification in First Aid, Fire Fighting, or Health & Safety is an advantage

If you have the expertise, passion, and dedication to lead in a world-class hospitality environment, apply now!

Send your CV to khula.

Similar jobs you might be interested in:

Duty Manager | The Silo Hotel
Location: Cape Town
Salary:
9 days ago

Food & Beverage Duty Manager
Location: Cape Town
Salary: R 15 000
A luxurious and world-renowned hotel group is urgently looking for a Food & Beverage duty manager to join their team in at their beautiful facilities in Cape Town. They are seeking someone with a strong restaurant background and good people skills!CPT | Onsite | Permanent | R15 000 pm - R18 000 pm
5 days ago

Maintenance & Duty Manager (5-Star Lodge)
Location: Cape Town
Salary:
A rare dual-role opportunity for a multi-skilled hospitality professionalAre you equally confident with a spanner in hand as you are welcoming VIP guests? We’re looking for a Maintenance & duty manager to oversee the full upkeep of a 5-star game lodge while also supporting front-of-house operations during guest-facing shifts.This hybrid role is ideal for someone who understands that luxu...
5 days ago

Maintenance and Duty Manager
Location: Cape Town
Salary:
Duties & Responsibilities:Oversee daily operations of all hotel maintenance, including plumbing, electrical, HVAC, and mechanical systems.Implement and manage a preventative maintenance program for guest rooms, public spaces, and back-of-house areas.Respond promptly to guest and staff maintenance requests and emergencies.Ensure all equipment and systems operate efficiently and meet safety stan...
6 days ago

Villa Manager
Location: Stellenbosch
Salary: Monthly
We require a detail oriented individual with a great sense of care for people, animals and property, respect for others and a passion for getting things right, in the right way to manage a Villa in Stellenbosch.
6 days ago

Night Shift Safety and Security Manager
Location: Cape Town
Salary: Monthly
Our client that has a public-private partnership with the City of Cape Town is currently looking for a Night Shift Security manager to join their team in Cape Town
9 days ago

Plant and Operations Manager
Location: Cape Town
Salary:
Our client is looking for a Plant & Operations manager to form part of their engineering team. This role is based in the Norther Suburbs of Cape Town, with the potential opportunity for future relocation to the US.
10 days ago

Materials Planning Manager
Location: Cape Town
Salary:
Our client is looking for a Materials Planning manager to form part of the engineering team. This role is based in the Northern Suburbs of Cape Town with the opportunity for potential future relocation to the U.S.-based OEM.
10 days ago

Shift Manager
Location: Capetown
Salary: R33k TCTC per month depending on experience and qualifications.
Large industrial site (HAZMAT), NKP, firearm competence (Handgun and shotgun),Firearms control act, Shifts as per PSIRA.
17 days ago

Industrial Sales Executive
Location: Cape Town
Salary:
38 days ago

Duty Manager Hotel and Spa

Similar jobs you might be interested in:

Jobseekers

Recruiter

General