Dispatch Manager

Job Responsibilities

General

Ensure staff observe and implement all SOP’s’

Monitor monthly overtime, expenses and overheads against set budget

Ensure Health and Safety rules and policies are adhered to at all times

Overall stock control

Updating of SOP’s as and when required

Updates of Job Profiles, Job Descriptions and KPI’s done quarterly or as and when required

Ensuring weekly stock takes are completed for Holding Bay and Bulk Bay

Participate in monthly stock take

Ensure despatching of tyres are done in the shortest time frame

Overall management and monitoring of despatch outside and office staff

Housekeeping

Oversee the control the equipment, tools and consumables used by fitters

Interact with Imperial Transport division regarding movement of stock tyres to stores

Interact with Sales Team and customers with regards to queries and issues

Requirements

Grade 12

Good organisational and problem solving skills

Preferable knowledge of MS Office, Sage Evolution and Omnix

Ability to work under pressure

Able to work overtime when required

Reliable and honest

Own transport and license essential

Positive, can do attitude with a willingness for self-develop

Ability to think out of the box

Proactive and self-motivated

Strong communication skills

Strong customer service ethic

Basic Tyre knowledge

Knowledge of IR process

Ability to manage deadlines