Digital Specialist

Key Responsibilities:

• Coordinate and manage E-commerce channels
• Coordinate the product inflows of the online store
• Coordinate and implementing the visuals on the website: ecommerce site ensuring the monthly campaign updates happen on time, as per critical path
• Coordinate the e-commerce shoots for ecommerce and social media
• Upload and schedule content for social media platforms
• Execute, Implement and track all digital marketing for the e-commerce channel as per agreed promotional calendar (social media, Google, YouTube, emailers, sms, A+)
• Ensuring the campaigns are run within the agreed budget and timelines
• Tracking, analysing and reporting feedback to relevant stakeholders
• Review user-generated comments and posts in a quick and timely manner
• Overseeing the scheduling of posts, copywriting and customer engagement
• Coordinate digital communication for e-commerce (e.g. newsletters, SMS. WhatsApp)
• Assist with and get involved with any Special projects which may arise which affect the digital platforms of e-commerce channels
• Manage relationship and build good relations with group and external service providers
• Negotiations with suppliers and service providers