Desktop Support Technician

SUMMARY:
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POSITION INFO:

Minimum requirements:

• Relevant Certification (A+, N+ or similar)
• 5+ years’ experience in IT support
• Microsoft 365 administration
• cPanel & domain administration
• Network administration (Unifi preferred)
• Laptop / Desktop / Mac office support
• Pastel support (preferred)
• Helpdesk support (Atera preferred)
• CCTV support - Hikvision (beneficial)
• Gallagher Access (beneficial)
• Must have worked within the financial services industry

Duties includes, but not limited to:

• Ensure all staff can effectively exchange information via email, file sharing and other tools
• Install relevant software and configure access for people to do their jobs
• Maintain and configure hardware to ensure minimum downtime
• Make sure the group’s websites are up and running and updates are loaded when required
• Safeguard connections through monitoring and maintenance of networks
• First level software support for a range of applications
• Running the helpdesk and resolving tickets raised
• Guarantees as much as possible that things work when they need to

Please note: Only shortlisted candidates will be contacted.

NB! This job is now closed. You can apply for other jobs by uploading your CV.