Debtors Clerk/Call Centre Operator (Fixed term Contract)

SUMMARY:

Do you have a degree looking for a contract position to fill the gap?

A consulting Engineering company based in Pretoria East is looking for a well-spoken individual to work as both a debtor’s clerk as well as a call centre operator taking all calls coming in from the public and sorting out queries. This is a project-based contract position.

POSITION INFO:

Education:

• Grade 12
• Bcom degree (Any) as a minimum

 

Requirements:

• BCom with 2 years’ experience, or 5 years call centre and account management experience.
• Basic Accounting knowledge and experience working on a financial system.
• Debt Collection experience
• Good Excel skills 
• Good communication skills- both written and verbal
• Analytical
• Attention to detail
• Organized and deadline driven

 

Duties and responsibilities amongst others:

Performing financial administration, accounting, and call centre duties on the project, which include and is not limited to:

• Basic accounting functions (reconciling accounts capturing and allocating deposits)
• Call Centre duties: taking calls from the public, logging and handling financial and other queries.
• Implement Call Centre procedures to ensure high level of customer service
• Debt Collecting and Access Control – follow debt collection procedures and block access for non-payment.
• Responding to queries, both written and per telephone.
• General Administration: Manage and arrange meetings, and agendas, minutes, and task lists.
• General Administration: Opening of accounts, vetting clients, implementing credit control measures.
• General Administration: preparing monthly reports

 

Danielle Snyman

Senior Recruitment Consultant

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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