Debtors Clerk (Retail)

 

Recruiter:

HR Genie

Job Ref:

DCRRO

Date posted:

Thursday, August 25, 2022

Location:

Montague Gardens, South Africa

Salary:

Market related


SUMMARY:
The purpose of the role is to recover monies/debt owed to and in doing so keeping and improving our

JOB DESCRIPTION:

The purpose of the role is to recover monies/debt owed to and in doing so keeping and improving our current business relationships with customers and building on the Company’s good reputation.

 

Key responsibilities:

  • Accurate capturing of documentation (opening new customer accounts on Syspro, updating customer info etc.)
  • Reconciling customer accounts (customer claims, requests for credit/refund etc.)
  • General Administrative duties such as assisting customers with completing forms
  • Send monthly statements as well as POD’s/delivery notes/credit notes per customer requests. Following up on customer payments, claims etc.
  • Attend to customer queries and sending feedback (recons/documents) timeously. This includes effectively resolving customer queries and investigations too.
  • Escalating of queries to Debtors Supervisor to assist where needed
  • Effective communication with finance team members and other internal departments and external service providers/customers
  • Loading of claim Trackers for Warehouse & Commercial to approve
  • Accurate allocation of payments as per customer remittance advice or statement balance
  • Remittance Reviews to be submitted for approval before processing of payments (where Trading Terms are applicable)
  • Accurate processing of Trade Expenses as per Trading term and any extra expenses deducted to the General
  • Ledger accounts within the correct periods
  • Weekly reporting on all accounts – Age Analysis together with comments and feedback
  • Meeting weekly and monthly deadlines as per KPAs
  • Assist the Debtors supervisor as and when required

 

Required Experience & Knowledge:

  • Matric certificate
  • Financial/accounting diploma is preferable
  • A minimum (3-5) years Debtors experience (in FCMG environment will be preferable)
  • Preferably have an accounting background
  • Strong attention to detail
  • Excellent verbal and written communication skills
  • Good computer literacy – MS Office, Work Excel and Outlook
  • Able to work under pressure and meet deadlines
  • Able to work as part of a team and on own

Skills:

  • Good numerical aptitude,
  • Must have strong decision-making and analytic skills,
  • Must have clear and effective communication skills (written and verbal),
  • Must have effective interpersonal skills,
  • Must have effective time management and organizational skills, ability to handle multiple projects and meet deadlines,
  • Team orientated, flexible, and able to work with little to no supervision,
  • Attention to detail.

Key Compentencies:

  • Quality Delivery
  • Adapting to Change
  • Applying Knowledge & Expertise
  • Interpersonal Relations
  • Planning and organising
  • Taking Initiative

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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