Debtors Clerk

Key performance areas:

• Accurate capturing of documentation (opening new customer accounts on ERP system, updating customer info etc.)
• Reconciling customer accounts (customer claims, requests for credit/refund etc.)
• General Administrative duties such as assisting customers with completing forms
• Send monthly statements as well as POD’s/delivery notes/credit notes per customer requests. Following up on customer payments, claims etc.
• Attend to customer queries and sending feedback (recons/documents) timeously. This includes effectively resolving customer queries and investigations too.
• Effective communication with finance team members and other internal departments and external service providers.

• Weekly reporting on all accounts – Age Analysis together with comments and feedback
• Other related duties such as processing petty cash
• Meeting weekly and monthly deadlines
• Assist the Debtors supervisor as and when required

• Matric certificate
• South African citizen
• Financial/accounting diploma is preferable
• A minimum of 3 years debtors experience (in FCMG or retail environment)
• Preferably have an accounting background
• Strong attention to detail
• Excellent verbal and written communication skills
• Good computer literacy – MS Office, Work Excel and Outlook
• Able to work under pressure and meet deadlines
• Able to work as part of a team and on own

Please atttach CV in Word Format