Debt Recovery Consultant

Recruiter:

Open Source (Pty) Ltd

Job Ref:

CPT001276/JL

Date posted:

Tuesday, February 22, 2022

Location:

Midrand, South Africa

SUMMARY:
We are recruiting for a Debt Recovery Consultant!!
Duration: 3 Year Contract

JOB DESCRIPTION:

Minimum Years of Experience:
2 + Years

Minimum Qualification:
National Diploma

Role Tasks:

Telephonic contact with delinquent customers
Tracing clients via the use of Company assigned tools to gain alternative contact numbers to contact
Sending legal correspondence to clients notifying them of their default and actions required to remedy the account
Liaison with customer’s bankers, insurance companies,
Attorneys
Liaison with external tracers and collection agents
Working an average of 72 accounts a day with the intention to reduce the rate of delinquency in-line with monthly targets and budget
Negotiating and recommending payment terms for delinquent accounts, based on the prescribed procedure of the department, or by supervisor
Educating consumers of alternative solutions such as the NCA Section 127 voluntary surrender procedures
Prioritize the minimization of migration of accounts by effectively managing the account with the client to ensure resolution within 30 days of the default.

Soft Skills:

Excellent Time Management skills
Good conflict resolution skills
Good verbal and written communication
Problem-solving ability
Empathy
Company Image carrier
Listening Skills

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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