Debit Order Manager/Analyst (JB845)

SUMMARY:
Debit Order Manager/Analyst (JB845) Durban Market Related

POSITION INFO:

Debit Order Manager/Analyst (JB845)
Durban
Market Related
 
Educational Requirements:
Matric (Grade 12)
At least 4-5 years relevant experience in a financial and analytical role within the collection’s environment
Computer skills Advanced MS Office (Excel, Access, PowerPoint)
Well-developed communication (written & verbal) skills Experience in the Financial Sector
Knowledge of debit order systems and banking regulations
 
Duties & Responsibilities:
Management of Debit Order Billing
Manage collections in line with DebiCheck Clearing rules
Manage billing rules in line with collection strategies
Improve and enhance Pay date Optimisation Manage Debit Order function, inclusive of daily submissions, allocations, posting and queries
Manage effective Customer engagement and communication in line with PPR regulatory requirements
Continuous analysis and improvement on SOPS Conduct data analysis and propose strategies to improve Retentions Relationship management with 3rd party vendors e.g Banks etc
Monthly Reporting on Debit Order Function Perform regular audits at appropriate intervals
Error reporting, assessment and sign-off of system changes for Debit Order Analysis
Conduct data analysis on all collection methods and propose strategies (Scheduled and Ad-hoc) to improve client retention
Reporting on trends and advising on best practice Identify opportunities to improve the efficiency and effectiveness of internal processes
Advise on process improvements to position premium collections
Ensure all reports are accurate and delivered on time

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