DebiCheck Clerk

SUMMARY:
Our client has a vacant position for a DebiCheck Clerk with experience in loading payments onto a payment system and debit counselling. candidates must have 3-5 years work experience.

POSITION INFO:
Job role:
To process all DebiCheck transactions that are in the relevant queues and contact Clients where necessary for them to authenticate the DebiCheck request received from their bank.
To have an excellent understanding of how DebiCheck works as well as the various types (amount and/or time frame) of DebiCheck authentications.
Where necessary to request the Client to notify the Bank of the new contact details to ensure that the Bank submits the DebiCheck authentication request to the correct Cell Phone number.
To explain to the Client the benefits of DebiCheck and how the authentication process works.
To have a good understanding of how DebiCheck and the Registered Mandate Service “RMS” works as well as the first payment date which is recorded in the Debt Counselling system.
Where the Client has declined the DebiCheck request the incumbent should contact the Client and explain the need for the Client to authenticate the DebiCheck request. If the Client refuses, then the incumbent should ensure that a Debit Order is activated on the PDA.

Minimum education:

• Matric
• Experience in loading payments onto a payment system to collect payments from a Clients account on a specific day (Via Debit order, Naedo, DebiCheck etc.)
• Experience on utilizing a Debt Counselling system (Maximus-advantageous)
• Clear criminal and credit records

Minimum work experience:

• 3-5 years’ General work experience
• Work Experience in Banking or Debt Review would be advantageous.
• Previous work experience at any Payment Collection company would be advantageous.3

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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