Dealer Key Account Manager

SUMMARY:
Dealer Key Account Manager

POSITION INFO:

Location : Eastern Cape (East London Area)

Job Description:

To manage the Key Accounts process that improve, grow, and retain clients within various

dealer channels across The Company’s Corporation in respect of the sale, and after sales of

Company’s core products: Service Plans, Maintenance Plans, and Extended Warranties

Duties / Responsibilities:

• Drive and deliver sales targets
• Adhere to standard operating procedures within the area of accountability
• Build and maintain stakeholder relationships for the purpose of advancing the company
• Capitals market share within each channel in area of operation
• Conduct ongoing market and competitor research to develop initiatives in line with
• trends
• Training and development of staff at dealership level – Product Knowledge, Selling
• Skills
• After sale dealer support in respect of policy administration
• Efficiently and effectively maintain SLA’s for each aspect of the policy life cycle to the
• dealer network, and the end customer creating a culture that meets and exceeds
• expectations
• Maintain a superior, and professional level of customer service
• Fulfil various administrative duties in preparation for monthly delivery, and
• presentation of sales targets

Education / Minimum Requirements / Experience:

• Grade 12 / Matric
• MS Office

Preferred Qualification:

• 3-year Degree or Diploma in Sales and Marketing
• 3-year Degree in Business Administration

Experience:

• Minimum of 3 to 5 years’ sales (KAM/MARKETER/SALES REP/CONSULTANT) experience
• Fully bilingual in English and ideally Afrikaans
• Intermediate level MS Office
• Motor industry experience at dealer level essential with an understanding into dealer
• operations
• Must have current relationships in place at all levels at dealerships in the East London
• area
• Firm understanding of the regulatory environment: FAIS, CPA, POPIA
• High levels of performance achievement and a natural drive for results
• Effective negotiation & communication skills
• Sound analytical & decision making skills
• Multi-tasking ability
• Intercultural adaptability and sensibility (cultural sensitivity)
• Coaching skills, and strong presentation skills
• Proactive approach to problem solving and high levels of initiative
• Good management and time management skills (planning & organizing)
• Adaptability to change and complex situations
• Dealing with high levels of pressure
• Emotional intelligence
• Must be deadline driven!!!

Other Requirements:

• Energetic
• Ability to work under pressure
• Accuracy / attention to detail
• Honesty, reliability & integrity
• Confident
• Good communication skills at all levels within the organisation
• Ability to effectively handle challenging situations
• Self-starter / self-motivated
• Business initiative
• Problem solver
• Ability to lead and not follow
• Resilient
• Clean credit and criminal records
• Reliable or own transport 

Salary:

R12 000.00 basic + commission
1st two months – retainer
BENEFITS:
Medical Aid (50/50 contribution);
Pension / Provident Fund (50/50 contribution);
Company vehicle, petrol card, laptop, 3G card;
Cell-phone allowance (80% of cell-phone spend or max claim of R2 000.00 per month)
LOCATION

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