SUMMARY:
Décor Consultant - Springfield
POSITION INFO:
We are currently looking for a well-experienced Decor consultant who is able to work well under pressure, provide excellent customer service to walk-in or calling customers in a fast pace environment. The individual has to be motivated with excellent written and oral communication skills. The successful candidate will be reporting directly to the Decor Supervisor.
Responsibilities:
vSales / Customer Service:
vMaximise profitable cash and credit sales on fabric, furniture, wallpaper, decorator’s touch products and décor accessories and paint.
vMaximise the sales value of each transaction through add on sales.
vNumber and average value per cash transaction meet or exceed targets.
vExceed target for sales and gross profit. Exceed number and average value per cash transaction targets.
vEnsure calling customers receive a high standard of service.
vProvide customers with sound advice on décor and colour and assist in providing technical advice and paints specifications.
vRespond to customer queries and complaints promptly and courteously.
v Provide customers with professional colour and décor advice.
vAll calling customers greeted/acknowledged within 60 seconds of arrival.
vWelcome customers by greeting them and offering them assistance.
vInternal quoting and converting to sales.
vAssist with customer refunds.
vDécor Consulting: Duties to be discussed with Career Circuit
vAdmin: Duties to be discussed with Career Circuit
vHouse Keeping / Ad Hoc: Duties to be discussed with Career Circuit
vHealth & Safety: Duties to be discussed with Career Circuit
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Requirements:
vMatric Certificate.
vDiploma in Interior Decorating.
v3-5 years relevant Sales experience.
vExperience in a retail environment.
Knowledge:
vSales
vDécor technique
vShave Product
vOmni System
vEnglish proficient
Microsoft package
NB! This job is now closed. You can apply for other jobs by uploading your CV.
