Data Centre Operations Supervisor - ICT

SUMMARY:
NQF 7/Degree ITIL A+/N+/COMPTIA/MSCE/Data Centre management

POSITION INFO:

• Our client is seeking a Data Centre Operations Supervisor, who can function in a highly-demanding role in a high-pressure environment, who is resilient, and be able to work well under pressure.
• The Data Center Operations Supervisor is responsible for planning, organizing, and supervising activities related to the implementation, maintenance, repairing, and monitoring of the server hardware, software, and Data Center equipment that support critical systems. Documenting procedures, adhering to change management practices, and leading the work of and training assigned staff.
• The primary purpose is to lead a team of Data Center Operators to ensure that all system infrastructure is monitored, managed, and available for key operations on a daily basis.

Desired Experience & Qualification:

• Candidates are required to have a minimum of 8 years+ in Datacentre Operations and 4 years + in managing teams
• NQF 7/Degree
• ITIL
• A+/N+/COMPTIA/MSCE/Data Centre management
• 2 years= experience with Servers, Networks & Applications

Knowledge:

• Data Centre Knowledge
• Disaster Recovery
• Cloud
• Leadership and Management

Job Description:

• Supervises assigned personnel for the purpose of maintaining and enhancing the productivity of personnel and ensuring department/program outcomes are achieved.
• Collaborate with a variety of internal and external parties (e.g. users, vendors, staff, district clients) for the purpose of implementing and modifying existing data processing systems, applications settings, and procedures.
• Respond to inquiries from a wide variety of internal and external sources for the purpose of providing technical support and expertise in answering questions and resolving issues related to the day-to-day functioning of the Data Center.
• Provide support and assistance during software upgrades.
• Monitor and control the operation of the server environment to assure the proper operation and high availability of the system.
• Evaluate and recommend new Data Center technologies (e.g. server hardware, monitoring software, storage solutions, backup software, and hardware) for the purpose of maintaining a modern Data Center.
• Train assigned personnel in the proper, efficient use and administration of Data Center related software and hardware.
• Monitor, analyze the output and perform administration on all peripheral equipment located in the Data Center.
• Participate in meetings, workshops, and seminars for the purpose of providing and conveying information identifying appropriate actions, and developing recommendations.
• Develop, and maintain the operational procedures, change management procedures, and documentation of Data Center related systems and functional operations.
• Resolves issues and restores service following system failures and outages as they relate to all enterprise server applications.
• Assist Data Center staff in managing back-up infrastructure for the purpose of providing data recovery within the mandated retention period.
• Participate in the development, maintenance, and operation of the Disaster recovery plan for the enterprise server systems in the Data Center.
• Adhere to the established security procedures for the purposes of protecting the hardware and data.

NB! This job is now closed. You can apply for other jobs by uploading your CV.