Customs Liaison and Shipping Clerk (Contract role)

Overview:

Established company within an automotive manufacturing environment, seeks to employ a Customs Liasion and Shipping Clerk in a part-time capacity for a 6 - 12 month contract.  The successful candidate must be willing to train and upskill junior staff that will be joining the department. 

Minimum requirements:

• Previous experience in a similar role
• Strong Excel skills/knowledge
• Excellent communication skills, both verbal and written
• Able to work with people across all areas of the factory

Responsibilities:

• Obtain, collate, prepare and process product orders from weekly releases
• Coordinate with various departments to ensure customer orders are filled timeously and accurately
• Coordinate with various departments to ensure paperwork is complete and accurate as per customer specifications, legal requirements and invoicing
• Obtain scheduled shipment information from the shipment company
• Prepare paperwork for shipments
• Ensure correct inventory from finished goods warehouse is pulled for order
• Quality check products/packaging
• Verify orders are accurately filled
• Prepare export documents and maintain documentation of goods shipped including SARS rebate books and invoicing
• Print shipment labels and customs documents where necessary
• Ensure shipments are properly identified and labelled
• Coordinate with delivery drivers to pick up shipments from the plant
• Check delivery drivers in and out and collect the required information
• Provide outbound detail reports
• Ensure shipments are properly loaded into the containers
• Track and update the status of outgoing shipments
• Liaise with operations to ensure shipments are completed as scheduled
• Notify customers of any schedule or order changes
• Prepare and maintain records of items shipped
• Enter daily activity information into electronic platforms
• Scan and count inventory accurately
• Maintain and update inventory records
• Respond to customer requests and concerns
• Comply with all safety regulations
• Adhere to standard operating procedures
• Facilitate an excellent working relationship with customers
• Ensure customer satisfaction